a company's cash receipts procedures include the following. cashiers collect cash and issue a receipt at the point of sale. supervisors take custody of the cash at the end of each cashier's shift and deposit it in the bank. accounting staff then ensure the receipts from cash sales are properly recorded in the accounting system. which internal control principle is most evident with these procedures? a. independently verify b. segregate duties c. document procedures d. restrict access

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Answer 1

Segregation of duties internal control principle is most evident with the company's cash receipts procedures.

Segregation of tasks is one of the fundamental ideas in establishing internal controls over a company's assets. One important internal control is the separation of duties, which prevents employees from being able to commit fraud or errors while also covering them up while performing their regular duties.

It has two main benefits: It guarantees that there will be oversight and evaluation to find mistakes and due to the fact that it takes two employees to conspire in order to conceal a transaction, it helps to prevent fraud and theft.

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Related Questions

Certain pieces of antique furniture increased very rapidly in price in the 1970s and 1980s. For example, the value of a particular rocking chair is well approximated by.

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The price is discovered to be rising at a rate of 65% per year when compared to a conventional exponential function.

Modeling a rising exponential function looks like this:

[tex]V(t)=V(0)(1+r)^{t}[/tex]

where V(0) is the starting point.

The growth rate, expressed as a decimal, is r.

The formula in this issue is:

[tex]V(t)=150(1.65)^{t}[/tex]

We have that Comparing to the conventional equation

1+r=1.65

r=0.65

Thus:

The price is rising at a 65% annual rate.

Exponential growth and decay are the two different kinds of exponential functions. When b > 1, the function f (x) = bx represents exponential development. If 0 b 1, then the function f (x) = bx depicts exponential decay.

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an individual has $25,000 to invest: $16,000 will be put into a low-risk mutual fund averaging 6.7% interest compounded monthly, and the remainder will be invested in a high-yield bound fund averaging 9.1% interest compounded continuously. (a) write an equation for the total amount, a, in the two investments after t years.

Answers

The total value of the investment is [$16,000 x (1.00558)^12t] + [9000t e^0.091].

What is the total value of the investment?

The total amount of the investment after t years is the sum of the total value of the amount invested in the low-risk mutual fund and the amount invested in the high-yield bound fund.

FV = P (1 + r)^nm

Where:

FV = Future value P = Present value R = interest rate : 6.7 / 12 = 0.558%m = number of compoundingN = number of years

$16,000 x (1.00558)^12t

The formula for calculating future value when there is continuous compounding is : A x e^r x N

Where:

A= amount invested = $25,000 - $16,000 = $9,000e = 2.7182818 N = number of years r = interest rate

9,000 x e^0.091 x t

9000t e^0.091

Total value of the investment = [$16,000 x (1.00558)^12t] + [9000t e^0.091]

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determine whether each expression describes total utility, marginal utility, or neither. a. the amount of satisfaction that a consumer gets from consuming a bundle of goods and services. total utility marginal utility neither b. what economists assume rational consumers seek to maximize. total utility marginal utility neither c. the change in utility from consuming one additional unit of a good. total utility marginal utility neither

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The expression describes total utility, and marginal utility is the amount of satisfaction that a consumer gets from consuming a bundle of goods and services.

In economics, marginal utility is the satisfaction or benefit obtained from consuming a product. The marginal utility of a good or service expresses the pleasure or satisfaction a consumer obtains by increasing or decreasing his consumption by one unit. There are three types of marginal utility.

The law of diminishing marginal utility states that the marginal utility of additional units of consumption decreases as the quantity of goods consumed increases. Consumers choose a shopping cart by equating the marginal utility of a good with its price. The price equals the marginal cost of consumption.

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i want my employees to have very narrow job responsibilities. i’ll hire more people with specific experience next year, and each person will form the basis for future departments in my company.

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In desiring employees with more restricted and departmentalized job responsibilities, the employer should hire employees with specific experience and limited job responsibilities.

Analyzing the information regarding the issue, it is correct to say that this approach is related to the centralized organizational structure.

What is a centralized organizational structure?

It corresponds to the systematization of resources and departments in a more inflexible and centralized way, with the high hierarchy as decision-making and organizational control, that is, a centralized organization is highly hierarchical, with employees performing specific and pre-defined functions, with departments formed by specialization from work.

Therefore, a centralized organization can allow greater control, but be more demotivating for creativity, innovation and autonomy, as it is a more rigid and hierarchical work structure.

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What percentage of the world's intake of
calories is derived from plants?
A. 88%
B. 74%
C. 62%
D. 48%

Answers

Answer:

Explanation:

Just 15 crop plants provide 90 percent of the world's food energy intake, with three rice, maize and wheat - making up two-thirds of this.

Source: https://www.fao.org/3/u8480e/u8480e07.htm

business universal corporation, a u.s. firm, establishes a wholly owned subsidiary firm in brazil. in this situation, business universal retains complete control and authority over

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business universal corporation, a U.S. firm, establishes a wholly owned subsidiary firm in Brazil. In this situation, business universal retains complete control and authority over all the operation.

A parent company and subsidiary relationship exists when one business controls another. When a business buys a large portion of the voting stock in another business, it typically creates a parent company. A parent company is typically a big business that controls a smaller business.The subsidiary business may operate in the same sector as the parent business or one that is closely related to it. A parent business may be the owner of numerous tiny subsidiaries.

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Allie has noticed that people at her company spend a lot of time researching the reasons for and correcting errors in the data they must use for their job functions. Usually when a mistake is discovered, it has already been propagated into multiple places, requiring a considerable clean-up effort. Allie realizes that improving the quality of the data at her firm would change this situation by _____.

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As mistake has already been propagated into multiple places which requires a considerable clean-up effort upon discovery, she had realizes that improving the quality of the data at her firm would change this situation raising productivity.

What is a productivity?

Basically, a productivity refers to an efficiency of production of goods or services expressed by some measure. Its measurement is are often expressed as a ratio of an aggregate output to a single input or an aggregate input used in a production process.

A raised productivity is best related to a productivity improvement, which means getting more done & more output with the same amount of input. At best, the best improvements of outputs can allow your business to increase productivity while decreasing cost.

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The free-market price and quantity supplied will increases, if the government requires suppliers to pay a$100 tax for each ton of coal produced.

What is the use of supply analysis?Supply market analysis is a method for identifying market traits for certain products or services. In the context of making important procurement plans, it offers information that is essential for creating effective procurement strategies.Markets for finished goods and services as well as those for labor, capital, and other production elements can both benefit from applying supply-and-demand research. It can be utilized at the level of the business, the industry, or the overall economy. Price Variations Price changes have a significant impact on supply and demand. Credit and Income. Changes in credit availability and income levels can have a significant impact on supply and demand. Trends, commercial advertising, availability of substitutes or competition, and seasons are the factors affect demand and supply

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clara owns a small gift shop. she wants to make sure she has enough goods for the surge in sales that the holiday season usually brings to her retail store. here, clara is using to be sure she has enough gifts for those extra customers that she hopes will bear the economic woes and shop for holiday presents. substitutes panicking complements buffering teamwork

Answers

Answer:true

Explanation:

its good to come prepared

you plan to purchase a $370,000 house using either a 25-year mortgage obtained from your local savings bank with a rate of 8.25 percent, or a 15-year mortgage with a rate of 7.25 percent. you will make a down payment of 20 percent of the purchase price. a. calculate the amount of interest and, separately, principal paid on each mortgage. what is the difference in interest paid? b. calculate your monthly payments on the two mortgages. what is the difference in the monthly payment on the two mortgages?

Answers

Calculate the amount of interest and, separately, principal paid on each mortgage. what is the difference in interest paid? b. calculates your monthly payments on the two mortgages. what is the difference in the monthly payment on the two mortgages are:

1.=370000*(1-20%) *(7.25%/12)/(1-1/(1+7.25%/12)^(12*15))*12*15-370000*(1-20%) =190373.343

2.=370000*(1-20%)*(8.25%/12)/(1-1/(1+8.25%/12)^(12*25))*12*25-370000*(1-20%)=404143.7196

3.=370000*(1-20%)*(8.25%/12)/(1-1/(1+8.25%/12)^(12*25))*12*25-370000*(1-20%)-(370000*(1-20%)*(7.25%/12)/(1-1/(1+7.25%/12)^(12*15))*12*15-370000*(1-20%))=213770.3766

4.=370000*(1-20%)*(7.25%/12)/(1-1/(1+7.25%/12)^(12*15))=2702.074128

5.=370000*(1-20%)*(8.25%/12)/(1-1/(1+8.25%/12)^(12*25))=2333.812399

6.=370000*(1-20%)*(7.25%/12)/(1-1/(1+7.25%/12)^(12*15))-370000*(1-20%)*(8.25%/12)/(1-1/(1+8.25%/12)^(12*25))=368.2617292

A loan price is commonly made of 4 components: principal, interest, taxes and insurance. The principal component is the quantity that can pay down your superb mortgage amount. Interest is the price of borrowing cash.

A loan is a settlement among you and a lender that offers the lender the proper to take your house in case you fail to pay off the cash you have borrowed plus interest. Mortgage loans are used to shop for a domestic or to borrow cash in opposition to the cost of a domestic you already own.

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jordan is a certified yoga instructor and nutrition coach. he started offering yoga lessons and nutrition workshops at his friend’s businesses on the weekends. based on the buzz created by his new business, several other local businesses want to hire jordan. what is one area where he may struggle in managing his new business? multiple choice he may lack the flexibility to adapt to changing market demands. he may get fired by his boss. he may lack the skills and experience to make good management decisions. he may require a lot of money to start his business. he may get stuck in a market niche.

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If Jordan is a certified yoga instructor and nutrition coach. he started offering yoga lessons and nutrition workshops at his friend’s businesses on the weekends. one area where he may struggle in managing his new business is: option D. he may lack the skills and experience to make good management decisions.

What is skills?

Skills can be defined as what a person acquired through training and learning although skills can be inbuilt skills and acquired skills.

Management decision can be defined as the ability of a person to effectively makes decisions that will benefit their own company or the company they work for.

Bases on the scenario he may find it hard to makes a management decision in a situation were he lacks skills and experience that is needed for the business.

Therefore the correct option is D. he may lack the skills and experience to make good management decisions.

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how does jonah define a bottleneck? group of answer choices the stage of a process that causes the entire process to slow down or stop completely. any point of congestion or blockage in a process. any resource whose capacity is equal to or less than the demand placed on it. the plant resource which produces the most unnecessary inventory. the slowest workstation in the plant.

Answers

The definition that has been given by Jonah in the context of a bottleneck is that it is the stage of a process that causes the entire process to slow down or stop completely. Hence, Option A is correct.

What is a bottleneck?

An assembly line or computer network bottleneck is a location of congestion that causes a manufacturing system to halt or move very slowly.

A "bottleneck" in an operation is a work stage that, even while operating at maximum throughput, is unable to achieve the production quota, causing the flow of activities to be slowed down or stopped.

Therefore, Option A is correct.

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You need to decrease your spending to balance your budget. Which budget category is simplest to target for spending cuts?
O Entertainment
O Housing
O Transportation
O Utilities

Answers

Entertainment. Cause you literally need everything else.

The entertainment budget category is the simplest to target for spending cuts. Thus option A is correct.

What is the budget?

A budget is a financial plan that projects future earnings and costs. A budget, put simply, forecasts future finances in addition to anticipated revenues and expenditures. Calculating the company's earnings and costs for a set period of time is the procedure for creating a budget.

Include them in your internet bill if you frequently purchase scratch cards, play mobile games, or buy stuff, movies, or other TV shows. Your budget won't be made or broken by these modest costs. The easiest budget item to minimize expenditure is entertainment. This was to be made sure that the entertainment is helped in the cuts that the person is spending on.

Therefore, option A is the correct option.

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Which scenario demonstrates a wise use of credit cards?

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Spencer’s scenario demonstrates a wise use of credit cards

Spencer chooses a credit card with a low-interest rate and low credit limit. He pays off the total charges each month and this demonstrates a wise use of credit cards.

What is a credit card?

A credit card is a payment card issued to users or cardholders to enable the cardholder to pay a merchant for goods and services based on the cardholder's accrued debt, that is, a promise to the card issuer to pay them for the amounts plus the other agreed charges.

The card issuer, which is usually a bank or credit union, creates a revolving account and grants a line of credit to the cardholder, from which the cardholder can borrow money for payment to a merchant or as a cash advance. There are two credit card groups, they are consumer credit cards and business credit cards. Most cards are plastic, but some are metal cards, stainless steel, gold, palladium, titanium and a few gemstone-encrusted metal cards.

In total, there are four types of credit cards.

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corporate-level managers/executives are responsible for making decisions that impact profitability and the short-term and long-term success of an organization. to get the information they need, managers rely on output provided from

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Corporate-level managers/executives are responsible for making decisions that impact profitability and the short-term and long-term success of an organization. To get the information they need, managers rely on output provided by Transaction Processing Systems (TPS).

A Transaction Processing gadget (TPS) is a form of facts gadget that collects, shops, modifies and retrieves the information transactions of a company.

Transaction processing structures additionally try to provide predictable response times to requests, although this is not as critical as for real-time structures.

Transaction processing systems include laptop hardware and software web hosting a transaction-oriented utility that performs the ordinary transactions important to conduct commercial enterprise.

Examples encompass systems that manager income order access, airline reservations, payroll, employee information, manufacturing, and shipping.

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Pinnacle corp. Is going through the new product development process and is selecting ideas with the greatest potential for development for further review. Pinnacle is in which phase of the new product development process?.

Answers

Pinnacle is in the phase of the new product development process known as idea screening stage as it is selecting ideas with the greatest potential for development for further review.

What is a new product development?

In marketing, a new product development refers to the process of bringing a new product to market, renewing an existing product or introducing a product in a new market. The central aspect of the new product development is product design with other various business considerations.

In marketing, the 7 stages of new product development are classified into:

Idea Generation.Idea Screening.Concept Development & Testing.Market Strategy/Business Analysis.Product Development.Deployment.Market Entry/Commercialization.

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jackson company is a publicly held corporation whose $1 par value stock is actively traded at $64 per share. the company issued 3,000 shares of stock to acquire land recently advertised at $200,000. when recording this transaction, barton company will

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Jackson company is a publicly held corporation whose $1 par value stock is actively traded at $64 per share. The barton company will debit land for $192,000.

Given that

Par value of stock = $1

Actively traded per share = $64

Number of shares issued = 3,000 shares

Acquired value of land = $200,000

By considering the above information, the calculation would be done as follows

Land value would be

= Number of shares issued × actively traded per share

= 3,000 shares × $64 per share

= $192,000

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If a bank has $100,000 of checkable deposits, a required reserve ratio of 20 percent, and it holds $40,000 in reserves, then the maximum deposit outflow it can sustain without altering its balance sheet is?.

Answers

The maximum deposit outflow the bank can sustain without altering its balance sheet is equal to $25,000.

The required reserve ratio (rr) can be converted from a percentage into a decimal value as follows;

rr = 20% = 20/100 = 0.2

If the bank has $100,000 of checkable deposits and holds $40,000 in reserves, then the amount of current loans can be calculated as follows;

amount of current loans = $100,000 - $40,000 = $60,000

Loans made by the bank are said to be a percentage of deposits loaned out after saving the necessary or required reserves. Therefore;

(1 - rr) × D = $60,000

(1 - 0.2) × D = $60,000

0.8 D = $60,000

D = $60,000/0.8

D = $75,000

Reserves out of deposit (D) = 20% of $75000;

(20/100) × 75,000 = 0.2 × 75,000 = $15,000

Now the maximum deposit outflow can be calculated as follows;

$40,000 - $15000 = $25,000

Therefore, the maximum deposit outflow without altering the balance sheet is calculated to be $25,000.

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sonronmedia sells books by having salespeople set up appointments with potential customers and give them a sales pitch for the product. when a salesperson sells a book, he or she gets a predetermined percentage commission. this type of business model is called

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When a salesperson sells a book, he or she then gets a predetermined percentage commission. So, this type of business model is called an agency.

An agency is considered to be a business, firm, or an organization which tends to provides a specific service. Thus, it is seen that often, but not always, agencies work on the behalf of another group, person, or a specific business.

So, as sonronmedia who sells books by having salesperson set up appointments with their potential customers and give them a sales pitch for the product.

Thus, this type of business model can be considered as an agency.

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suppose you purchase a 7-year, 6% semi-annual coupon bond for 91.136. if the yield remains constant and you reinvest the coupons you receive at that yield, what will be the value of those coupons when the bond matures in 7 years?

Answers

54.24 will be the value of those coupons when the bond matures in 7 years.

When a bond matures, what does it mean?

The term to maturity of a bond is the time period in which the owner will receive interest payments on the investment. When the bond matures, the owner receives its par, or face, value back. The term to maturity of a bond may fluctuate if it has a put or call option.

Par value of Bond =100

Price =91.136

Semi annual Coupon =Par Value[tex]\times[/tex]Coupon/2 =100[tex]\times[/tex]6%/2=3

Number of Periods =7[tex]\times[/tex]2 =14

Semi annual Rate using financial Calculator

N=14;PMT=3;PV=-91.136;FV=100;CPT I/Y =3.8297%

Value of coupons when it matures in year 7 =Coupons[tex]\times[/tex]((1+r)[tex]^n-1[/tex])/r) =3[tex]\times[/tex]((1+3.8297%)[tex]^14-1[/tex])/3.8297%) =54.24

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when toyota purchases information about quality and customer satisfaction research from j. d. power and associates, it is acquiring a form of multiple choice

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'when Toyota purchases information about quality and customer satisfaction research from j. d. power and associates, it is acquiring a form of tertiary data.

A tertiary data source is an index or textual integration of previously published primary and secondary sources that does not provide additional interpretation or analysis of the source. These are sources that index, summarize, organize, assemble, or process other sources. Some reference materials and textbooks are considered tertiary sources if their primary purpose is to enumerate, summarize, or simply repackage ideas or other information. Tertiary data sources are not usually assigned to a specific author.

Tertiary data sources combine information from primary and secondary sources. A third source is a good way to get a quick overview of a particular topic. Most textbooks are tertiary sources. The following are examples of tertiary sources available through the library: CountryWatch.

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large chain resellers may have a highly formalized blank called a buying committee to make purchasing decisions, while most industrial firms and government units use informal groups.

Answers

Answer:

second option nubby icy icy Ohno use

you're trying to save to buy a new $180,000 ferrari. you have $48,000 today that can be invested at your bank. the bank pays 5.5 percent annual interest on its accounts. how long will it be before you have enough to buy the car?

Answers

It will take around 2.46 years to buy the Ferrari worth $180,000 with investment of $48,000 today at 5.5% annual rate of interest.

Amount needed to but the car = $180,000

Investment amount= $ 48,000

annual rate of interest (r) = 5.5%= 0.055

Let the total number of years required = n

Amount= Principal(1+r) ^n

180,000 = 48000 (1.055) ^n

180,000/48000 = (1.055) ^n

3.75 = (1.055) ^n

using log both sides

log (3.75)/log (1.055) =n

0.5740/0.2325 = n

2.46 years.

The amount invested today i.e. $48,000 is the present value whereas amount required in the future to buy the Ferrari in known as its future value.

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palmona company establishes a $180 petty cash fund on january 1. on january 8, the fund shows $75 in cash along with receipts for the following expenditures: postage, $44; transportation-in, $13; delivery expenses, $15; and miscellaneous expenses, $33. palmona uses the perpetual system in accounting for merchandise inventory.

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The petty cash fund of $180 will be established on January 1.Journal entry for establishing the petty cash fund on January 1: Petty Cash a/c Dr $180.

To Cah a/c $180 Preparing journal entries to reimburse funds on January 8 Postage a/c Dr. ($44) Transportation a/c Dr ($13) Delivery expense a/c Dr ($15)miscellaneous a/c Dr ($33) To Cash a/c Cr ($105)The balance of $75 will be reimbursed to the petty cash account/fund.

Normally organization make a petty cash fund to manage day to day small charges like stationery, coffee and tea for guests etc. Since these expenses are so small, so managing them becomes really very difficult for the organization as well as hectic, that is why a small fund is created to take care of these expenses.

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The question was incomplete. Check below the full question.

Prepare journal entry to establish the fund on January 1, reimburse it on January 8, and reimburse the fund and increase it to $330 on January 8, assuming no entry in part 2.(Hint: Make two separate entries for part 3.)

if you examine various barriers to entry facing firms that might wish to enter the airline industry, this would be most helpful in assessing which of the five forces in that industry?

Answers

Threats of new entrants would be helpful in assessing the five forces in that industry.

What are threats of entrants?

The Threat of Entrants, one of the forces in Five Forces industry defines the framework, refers to the threats that new competitors pose to current players acting within an industry. It is one of the type of forces that builds the competitive landscape of an industry, and it helps to defined the attractiveness of the industry.

What are the five forces in the airline industry?

The five forces in the airlines industry includes

(1) rivalry among current competitors,

(2) bargaining power of the buyers,

(3) bargaining power of the suppliers,

(4) threat of substitutes, and

(5) threat of new entrants (barriers to entry)

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Suppose that you were running an engineering company. You want to assign employees to particular engineering projects, but you also want someone who knows about their functional area to supervise them. What kind of work structure would you choose?.

Answers

Looking at the information in the question, the type of work structure you would choose would be the divisional structure.

What is divisional structure?

It corresponds to a work structure where workers are integrated into teams based on their expertise, who work for a specific project, so that together they achieve the objectives and goals proposed by the organization.

Therefore, in a divisional structure, work is carried out in separate and independent divisions, where there is supervision for each division so that the work is carried out as planned.

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on jan. 2, callie company performed $800 worth of services for a client. the client paid $100 immediately, but promised to pay the balance next month. the journal entry to record this transaction in callie company's books would include a

Answers

On Jan. 2, Callie Company performed $800 worth of services for a client. The client paid $800 immediately, The journal entry to record this transaction in Callie Company's books would include a "Debit to the Cash account"(debit/credit) to the Cash account; and a "Credit to the Service Revenue account"(debit/credit) to the Service revenue account.

This is further explained below.

What is it about Journal entries?

Generally, The customer made an initial payment of $800, This transaction would be recorded in the books of Callie Firm as a "Debit to the Chequing account" (debit/credit) to a Cash book, and as a "Credit to the Service Revenue account" (debit/credit) to the Service revenue account, as part of the journal entry that would be used to record this transaction.

In conclusion, Based on the following accounting rules, record a debit entry in the Cash account and a credit entry in the Service Revenue account:

The service revenue account should be credited after all profits and income have been credited and all costs and losses have been debited.Deduct everything that comes in and everything that goes out, which will result in the cash being debited.

Answers

The correct answer to the question is $52000. The annual withdrawal amount is $12,177.17. To determine the grant's initial amount, the Annuity's PV.

It has to be calculated:

Now, r = 1.055 and a = 12177.17.

Let x(0) equal the starting sum.

The amount increases to rx(0) after a year, then decreases to rx(0) - a. The sum after a year is therefore x(1) = rx(0) - a.

Annual withdrawal (A) = $12,177.17

r = 5.5%

n = 5 years

PV of Annuity= PMT * [1 - [(1 / 1+r)]/r],

Where P stands for present value,

PMT stands for the sum of each payment.

r = Interest or discount rate.

Now, PV of Annuity= 12177.17*[1-(1/1+0.55)]/5.5%]

=$52000 (approx)

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When considering sales and operations planning for services, a strategy to vary workforce levels, where additional full-time or part time employees are hired during peak demand periods while a smaller, permanent staff is maintained year-round is known as?.

Answers

What do you mean by tiered workforce?

Tiered Employment acts as a free resource for hiring by offering employers a continual stream of recommendations from social services and training organizations. Tiered employment also stabilizes a company's personnel, which lowers the expense of turnover.

What is the workforce of a company?

Workforce, or the entire number of individuals working for a particular organization or on a certain project, is referred to as the workforce. Additionally, as implied by the phrase itself, the idea of workforce management is strongly tied to the enhancement of employees' productivity.

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imagine you are a project manager leading agile adoption at an organization. why is it important that you find an executive sponsor to support the change? select all that apply.

Answers

As a project manager that is leading the agile adoption at an organization, it is important to find an executive sponsor to support the change because:

b. It increases your chances of successfully shifting organizational culture.c. It helps to create a sense of ownership for the change you are creating.

Who is a project manager?

A project manager is the manager involved in a project management, which involves the planning, organization and cordination of a company's resources to move a specific task, event, or duty towards completion. This managers are also involve a one-time project, ongoing activity and resources managed including the personnel, finances, technology, intellectual property etc.

Furthermore, the project managers does everything from putting together groups of skilled workers to designing the structure and schedule of the project. They often have an undergraduate degree in management and some have a master's degree, internships, on-the-job training or experience in other areas of business management.

Therefore, the Option B & C is correct.

Missing options "a. It guarantees an increase in the project's budget. b. It increases your chances of successfully shifting organizational culture. c. It helps to create a sense of ownership for the change you are creating. d. It helps to answer your team’s questions about what’s working and what’s not working right now."