Answer:
$82.85
Explanation:
Pension Plan Entries Yuri Co. operates a chain of gift shops. The company maintains a defined contribution pension plan for its employees. The plan requires quarterly installments to be paid to the funding agent, Whims Funds, by the fifteenth of the month following the end of each quarter. Assume that the pension cost is $182,100 for the quarter ended December 31. Journalize the entry to record the accrued pension liability payment to the funding agent on January 15.
Answer:
December 31
Dr Pension expense $182,100
Cr Unfunded pension Liabiltiy $182,100
January 15
Dr Unfunded pension Liabiltiy $182,100
Cr Cash $182,100
Explanation:
Preparation of the entry to record the accrued pension liability payment to the funding agent on January 15
December 31
Dr Pension expense $182,100
Cr Unfunded pension Liabiltiy $182,100
(Being to record quarterly pension Liabiltiy)
January 15
Dr Unfunded pension Liabiltiy $182,100
Cr Cash $182,100
( Being to record the accrued pension liability payment to the funding agent)
You have been given the following information about the production of Horatio Co., and are asked to provide the plant manager with information for a meeting with the vice president of operations.Standard Cost CardDirect materials (7 pounds at $4 per pound) $28.00Direct labor (0.8 hours at $7) 5.60Variable overhead (0.8 hours at $4 per hour) 3.20Fixed overhead (0.8 hours at $8 per hour) 6.40$43.20The following is a variance report for the most recent period of operations.VariancesCosts Total Standard Cost Price QuantityDirect materials $405,900 $6,577 F $9,660Direct labor 81,178 5,670 U 7,060 U(a) How many units were produced during the period? (Round answers to 0 decimal places, e.g. 125.)(b) How many pounds of raw material were purchased and used during the period? (Round answers to 0 decimal places, e.g. 125.)(c) What was the actual cost per pound of raw materials? (Round to 2 decimal places, e.g. 1.25.)(d) How many actual direct labor hours were worked during the period? (Round answers to 0 decimal places, e.g. 125.)(e) What was the actual rate paid per direct labor hour? (Round to 2 decimal places, e.g. 1.25.)
Answer:
Explanation:
a)
Number of units produced
total standard cost/number of units
410,000/32
12813
answer
b)
How many pounds of raw materials purchased
(Aq used - standard qty allowed)*standard rate = materials Quantity variance
((4AQ - 410,000)=9,300
Southern Fields has an inventory of 838,000 pounds of sugar. The firm placed a partial hedge on this inventory by selling 6 futures contracts at 9.56. The futures contracts are based on 112,000 pounds and are quoted in cents per pound. At the time the firm sold the sugar, the spot rate was 9.63. How much profit did the firm lose because of the hedge
In an economy with no government and no foreign sector, autonomous consumer spending is $250 billion, planned investment spending is $350 billion, and the marginal propensity to consume is 2/3. What is the income-expenditure equilibrium GDP (i.e. Y*)
Answer: $1800 billion.
Explanation:
Based on the information given, the consumption function will be given as:
= a + bY
= 250 + 2/3Y
Then, aggregate expenditure will be:
= 250 + 2/3Y + 350
= 600 + 2/3Y
Then, the income-expenditure equilibrium GDP (i.e. Y*) will be at the point that the real GDP is equal to the aggregate expenditure. This will be:
Y = 600 + 2/3Y
Y - 2/3Y = 600
1/3Y = 600
Y = 3 × 600
Y = 1800
Therefore, the income-expenditure equilibrium GDP is $1800 billion.
"Jack owns a local trucking company. With fuel costs being expensive, Jack wants to evaluate how much fuel, on average, he should store in his 6,800 gallon fuel tank. Each year Jack uses 68,000 gallons of diesel (usage is spread evenly throughout the year). Jack knows with certainly that he can have a load of fuel delivered in 5 days. The price of fuel is $2.04 per gallon and there is a separate $50 ordering fee per order. Jack thinks his holding cost per unit is 40%. If Jack orders at EOQ, what will be the average inventory of fuel in his 6,800 gallon tank?"
Answer: 1443.5 gallons
Explanation:
Thw following can be gotten from the question:
Fuel tank capacity = 6800 gallon
Annual demand, A = 68000 gallons
Ordering cost, O= $50
Carrying cost, C = 40% × $2.04 = $0.816
EOQ = ✓2AO/✓C
= ✓(2×68000×50) / ✓0.816
= ✓6800000 / ✓0.816
= 2887
Average inventory = EOQ/2
= 2887/2
= 1443.5 gallons
Therefore, the average inventory will be 1443.5 gallons.
Which of the following is an example of an ethical standard you may find in
other countries but not in the United States?
A. Having mandatory retirement for people over 65
B. Bribing government officials
C. Respecting lines of authority
O D. Keeping your word
Luebke Inc. has provided the following data for the month of November. The balance in the Finished Goods inventory account at the beginning of the month was $53,000 and at the end of the month was $30,100. The cost of goods manufactured for the month was $212,500. The actual manufacturing overhead cost incurred was $55,300 and the manufacturing overhead cost applied to Work in Process was $58,400. The company closes out any underapplied or overapplied manufacturing overhead to cost of goods sold. The adjusted cost of goods sold that would appear on the income statement for November is:
Answer:
$232,300
Explanation:
With regards to the above information, and given that;
Actual overhead = $55,300
Applied overhead = $58,400
Over applied overhead = $58,400 - $55,300 = $3,100
Unadjusted cost of goods sold
= $53,000 + $212,500 - $30,100
= $235,400
Therefore, the adjusted cost of goods sold
= $235,400 - $3,100
= $232,300
When happens when demand exceeds supply?
A shortage occurs when demand exceeds supply – in other words, when the price is too low. However, shortages tend to drive up the price, because consumers compete to purchase the product. As a result, businesses may hold back supply to stimulate demand.
Question 2 (Multiple Choice Worth 5 points)
(05.02 LC)
The smallest, most local type of economy is a
O market economy
O traditional economy
O mixed economy
command economy
Traditional economy is the smallest. most local type of economy.
Many mortgage lenders require that a home inspection be done as part of a home purchase
agreement. What are some things reviewed during a home inspection? How can a home
inspection protect a homebuyer?
Answer:
1: some reviewed:
Heating system.
Central air conditioning system (temperature permitting)
Interior plumbing and electrical systems.
Roof.
Attic, including visible insulation.
Walls.
Ceilings.
Floors..
2:The inspection is an important part of the home buying process. ... The home inspection is designed to protect the buyers, by revealing problems they might not have noticed otherwise. It is a "non-invasive" examination of the property, which means the inspector will not cause any damage to the home while inspecting it.
3. Which of the following statements about the marginal product of labour is correct?
A. It may either rise or fall as more labour is used.
B. It always rises as more labour is used.
C. It always falls as more labour is used.
D. There is no relationship between marginal product and labour.
It is now January 1, 2013, and you are considering the purchase of an outstanding bond that was issued on January 1, 2011. It has a 7 percent annual coupon and had a 30-year original maturity. (It matures on December 31, 2040.) There were 11 years of call protection (until December 31, 2021), after which time it can be called at 108.5 percent of par, or $1,085. Interest rates have fallen since the bond was issued, and it is now selling at 115.5 percent of par, or $1,155. If you bought this bond, what rate of return would you probably earn, assuming you hold the bonds until they either mature or are called
Answer:
a. Assuming you hold the bonds until they mature, the rate of return you would probably earn is the YTM of 5.89%.
b. Assuming you hold the bonds until they are called, the rate of return you would probably earn is the YTC of 5.65%.
Explanation:
This can be determined by calculating the YTM and YTC as follows:
a. Calculation of Yield to Maturity (YTM)
The bond's Yield to Maturity can be calculated using the following RATE function in Excel:
YTM = RATE(nper,pmt,-pv,fv) .............(1)
Where;
YTM = yield to maturity = ?
nper = number of periods = number of years to maturity = 30
pmt = annual coupon payment = annual coupon rate * Face value = 7% * $1,000 = $70 = 70
pv = present value = current bond price = $1,155 = 1155
fv = face value or par value of the bond = 1000
Substituting the values into equation (1), we have:
YTM = RATE(30,70,-1155,1000) ............ (2)
Inputting =RATE(30,70,-1155,1000) into excel (Note: as done in the attached excel file), the YTM is obtained as 5.89%.
Therefore, assuming you hold the bonds until they mature, the rate of return you would probably earn is the YTM of 5.89%.
b. Calculation of Yield to Call (YTC)
The bond's Yield to call can be calculated using the following RATE function
in Excel:
YTC = RATE(nper,pmt,-pv,fv) .....................(3)
Where;
YTM = yield to call = ?
nper = number of periods = number of years of call protection = 11
pmt = annual coupon payment = annual coupon rate * Face value = 7% * $1,000 = $70 = 70
pv = present value = current bond price = $1,155 = 1155
fv = future value of the bond or the amount at which the bond can be called = $1,085 = 1085
Substituting the values into equation (3), we have:
YTM = RATE(11,70,-1155,1085) ............ (4)
Inputting =RATE(11,70,-1155,1085) into excel (Note: as done in the attached excel file), the YTM is obtained as 5.65%.
Therefore, assuming you hold the bonds until they are called, the rate of return you would probably earn is the YTC of 5.65%.
why did the gradute students and professors score lower than chimpanzees in Rosling's global health pre test?
Answer:
...
Explanation:
"The problem... was not ignorance; it was preconceived ideas ." other words, pre-existing misconceptions in the minds of the test-takers caused them to return a worse result than if they had had no conceptions at all.
Differential cost $(1.00) Cool Systems manufactures an optical switch that it uses in its final product. The switch has the following manufacturing costs per unit: Direct materials $ 5.00 Direct labor 3.00 Variable overhead 6.00 Fixed overhead 7.00 Manufacturing product cost $ 21.00 Another company has offered to sell Cool Systems the switch for $15.00 per unit. If Cool Systems buys the switch from the outside supplier, the idle manufacturing facilities cannot be used for any other purpose, yet none of the fixed costs are avoidable. Prepare an outsourcing analysis to determine whether Cool Systems should make or buy the switch.
Answer:
Cool System should choose to Make the switch.
Explanation:
Outsourcing analysis which considers only the relevant variable cost per unit can be prepared as follows:
Details Make ($) Outsource ($) Difference ($)
A B C = A - B
Direct materials 5.00 5.00
Direct labor 3.00 3.00
Variable overhead 6.00 6.00
Outsourcing price 15.00 –15.00
Total differential 14.00 15.00 –1.00
The analysis above shows that the total differential per unit is minus $1 which indicates that outsourcing is $1 per unit more expensive than make. Therefore, Cool System should choose to Make the switch.
Supreme Fitness Club uses straight-line depreciation for a machine costing $28,150, with an estimated four-year life and a $2,750 salvage value. At the beginning of the third year, Supreme determines that the machine has three more years of remaining useful life, after which it will have an estimated $2,300 salvage value. (1) Compute the machine’s book value at the end of its second year.
Answer:
1. $15,450
2. $4,383
Explanation:
1. Computation to determine the machine’s book value at the end of its second year
First step is to calculate the Annual depreciation
Annual depreciation= ($28,150 - $2,750) / 4
Annual depreciation=$25,400/4
Annual depreciation= $6,350
Now let calculate the machine’s book value at the end of its second year
Machine’s book value=$28,150 - ($6,350 *2)
Machine’s book value=$28,150 -$12,700
Machine’s book value=$15,450
Therefore the machine’s book value at the end of its second year will be $15,450
2. Calculation to determine the amount of depreciation for each of the final three years given the revised estimated.
Depreciation for each of the final three years=
($15,450 - $2,300) / 3
Depreciation for each of the final three years=$13,150/3
Depreciation for each of the final three years=
= $4,383
Therefore the amount of depreciation for each of the final three years given the revised estimated will be $4,383
Determine if the given people are demanders, suppliers, or not involved in the market for loanable funds. a. Latisha wants to save up for a new laptop to use in her business, so she puts aside $100 a month in a bank account until she can save up for it. Latisha is in the market for loanable funds. b. Gerardo borrows $30,000 from his local bank for a new addition to his warehouse. Gerardo is in the market for loanable funds. c. Dana buys $1,200 of stocks every year in her IRA. Dana is in the market for loanable funds.
Answer:
a. Latisha is a supplier in the market for loanable funds
The money that Latisha is depositing in the bank will be used to loan out money to another entity that needs it for investment. Latisha is therefore a supplier of funds.
b. Gerardo is a demander in the market for loanable funds.
Gerado needs loanable funds to increase the size of his warehouse. He is therefore a demander as he is seeking loans.
c. Dana is not involved in the market for loanable funds.
Stocks are not loanable funds. If Dana had borrowed money to buy stock she would be a demander but as she is not, she is not involved in this market.
Assume that the risk-free rate is 5.5% and the required return on the market is 12%. What is the required rate of return on a stock with a beta of 1.8
Answer: 17.2%
Explanation:
You can use the Capital Asset Pricing Model to calculate the required return here given the variables in the question:
Required return = Risk free rate + beta * (Market return - risk free rate)
= 5.5% + 1.8 * ( 12% - 5.5%)
= 5.5% + 11.7%
= 17.2%
Miranda works in a company where policies and reminders are posted at office bulletin boards everywhere. Her company emphasizes strict adherence to all organizational policies and regulations. Which of the following approaches to supervisory leadership does this scenario illustrate? a. Bureaucratic style b. Autonomous style c. General supervision style d. Participative style
Answer:
Bureaucratic style
Explanation:
The bureaucratic leadership style can be regarded as one which revolve on
administrative needs of particular organization. In this style clear chain-of-command is been defined clearly. a rigid regulations and laws are preferred in all activities that is been carried out.
In 2020, Ensley drove her automobile 28,500 miles. She incurred the following expenses during the year related to the automobile: Gas and oil, lubrication: $1,800 Insurance: $980 Repairs: $360 Licenses and registration fees: $50 Business parking and tolls: $170 She uses the automobile 80% for business. Based on the data, Ensley's automobile deduction under the actual cost method is $fill in the blank 1.
Answer: $2722
Explanation:
Ensley's automobile deduction under the actual cost method is calculated below:
Gas and oil = $1800
Add: Insurance = $980
Add: Repairs = $360
Add: Licenses and registration fees = $50
Total Expenses = $3190
We then calculate the business usage which will be:
= 80% of $3190
= 0.8 × $3190
= $2552
We then add the cost of business parking and tolls, then the total deduction will be:
= $2552 + $170
= $2722
There are 3 servers in the checkout area. The interarrival time of customers is 2 minutes. The processing time is 5 minutes. The coefficients of variation for the arrival process and the service process are 1 and 0.85 respectively. What will be the impact on the average number of customers in service if one more server is added
Answer:
As the one more server is added the Average number of customers in service reduces from ( 5.585 to 3.019 ) which is a reduction of 2.566
Explanation:
interval time of customers ( a ) = 2 minutes
processing time ( p ) = 5 minutes
coefficient of variation for arrival process ( Cva ) = 1
coefficient of variation for service process ( Cvp ) = 0.85
Determine the impact on the average number of customers in service if one more server is added
For three (3) servers ( m ) we will have
flow rate = 1 / a = 1/2 = 0.5
x = ( 2 (m+1) -1 ) ^0.5
where m = 3 ( number of servers )
hence X = 2.645
now lets determine
i) utilization = p / (m*a). where p = 5 , m = 3 , a = 2
hence utilization ( u ) = 0.833 , 1 - u = 1 - 0.833 = 0.167
ii) Time spent in queue
time spent in queue = 6.17 minutes
number of customers been served = mu = 3 * 0.833 = 2.500
number of customers waiting to be served = waiting time / arrival time
= 6.17 / 2 = 3.085
iii) Average customer in queue = number of customers been serviced + number of customers waiting to be served = 2.5 + 3.085 = 5.585
For 4 servers ( m = 4 )
x = ( 2 (m+1) -1 ) ^0.5
= ( 2 ( 5 ) - 1 ) ^ 0.5 = 3
utilization = p / (m*a). where p = 5 , m = 4 , a = 2
hence utilization = 0.625 ,
Time spent in queue = 1.039 minutes ( using equation 2 )
number of customers been serviced = m* u = 2.5
number of customers waiting to be served = waiting time / arrival time
= 1.039 / 2 = 0.520
Average customer in queue = number of customers been serviced + number of customers waiting to be served = 2.5 + 0.520 = 3.019
hence as the one more server is added the Average number of customers in service reduces from ( 5.585 to 3.019 ) which is a reduction of 2.566
On May 7, Hatch Company purchased on account 490 units of raw materials at $20 per unit. During May, raw materials were requisitioned for production as follows: 211 units for Job 200 at $16 per unit and 186 units for Job 305 at $20 per unit.Journalize the entry on May 7 to record the purchase. If an amount box does not require an entry, leave it blank. Refer to the Chart of Accounts for exact wording of account titles.
CHART OF ACCOUNTSBergan CompanyGeneral Ledger
ASSETS
110 Cash
121 Accounts Receivable
125 Notes Receivable
126 Interest Receivable
131 Materials
132 Work in Process
133 Factory Overhead
134 Finished Goods
141 Supplies
142 Prepaid Insurance
143 Prepaid Expenses
181 Land
191 Factory
192 Accumulated Depreciation-Factory
LIABILITIES
210 Accounts Payable
221 Utilities Payable
231 Notes Payable
236 Interest Payable
241 Lease Payable
251 Wages Payable
252 Consultant Fees Payable
EQUITY
311 Common Stock
340 Retained Earnings
351 Dividends
390 Income Summary
REVENUE
410 Sales
610 Interest Revenue
EXPENSES
510 Cost of Goods Sold
520 Wages Expense
531 Selling Expenses
532 Insurance Expense
533 Utilities Expense
534 Office Supplies Expense
540 Administrative Expenses
560 Depreciation Expense-Factory
590 Miscellaneous Expense
710
Interest Expense
Journalize the entry on May 7 to record the purchase and on May 31 to record the requisition from the materials storeroom. Refer to the Chart of Accounts for exact wording of account titles.
Answer:
Hatch Company
Journal Entries:
May 7:
Debit 131 Materials $9,800
Credit 210 Accounts Payable $9,800
To record the purchase of materials on account.
May 31: Debit 132 Work in Process:
Job 200 $3,376
Job 305 $3,720
Credit Materials $7,096
To record materials requisitioned for production.
Explanation:
a) Data and Analysis:
May 7: Materials $9,800 Accounts payable $9,800 (490 * $20)
May 31: Work in Progress:
Job 200 $3,376 (211 * $16)
Job 305 $3,720 (186 * $20)
Materials $7,096
Assume Purity Ice Cream Company, Inc., in Ithaca, NY, bought a new ice cream maker at the beginning of the year at a cost of $9,000. The estimated useful life was four years, and the residual value was $1,000. Assume that the estimated productive life of the machine was 16,000 hours. Actual annual usage was 5,500 hours in Year 1; 3,800 hours in Year 2; 3,200 hours in Year 3; and 3,500 hours in Year 4.
Required:
Complete a separate depreciation schedule for each of the alternative methods.
A. Straight-line.
B. Units-of-production (use four decimal places for the per unit output factor).
C. Double-declining-balance.
Answer:
Straight line depreciation Method
Year Depreciation Cumulative depreciation Net Book value
1. $2000 $2000 $7000
2 $2000 $4000 $5000
3 $2000 $6000 $3000
4. $2000 $8000 $1000
Unit of production
Year Depreciation Cumulative depreciation Net Book value
1 $2,750 $2750 $6250
2. $1,900 $4,650 $4,350
3. $1,600 $6,250 $2,750
4. $1,750 $8,000 $1,000
Double declining method
Year Depreciation Cumulative depreciation Net Book value
1 $4500 $4500 $4500
2. $2250 $6,750 $2250
3. $1125 $7,875 $1125
4. $562.50 $8437.5 $562.50
Explanation:
Book value in year in subsequent years = previous book value - that year's depreciation expense
Accumulated depreciation is sum of depreciation expense
Straight line depreciation expense = (Cost of asset - Salvage value) / useful life
($9000 - $1000) / 4 = $2000
Depreciation expense each year would be $2000
Accumulated depreciation would increase each year by the depreciation expense, which is $2000.
Net book value in year 1 = $9000 - $2000 = $7000
Net book value in year 1 = $7000 - $2000 = $5000
Net book value in year 1 = $5000 - $2000 = $3000
Net book value in year 1 = $3000 - $2000 = $1000
B. Unit of production = (hours worked that year / total hours of the machine) x (Cost of asset - Salvage value)
Depreciation expense
Year 1 = (5,500 / 16,000) x ($9000 - $1000) = $2,750
Year 2 = (3,800 / 16,000) x ($9000 - $1000) = $1900
Year 3 = (3,200 / 16,000) x ($9000 - $1000) = $1600
Year 4 = (3,500 / 16,000) x ($9000 - $1000) = $1750
Accumulated depreciation in year 1 = $2750
Accumulated depreciation in year 2 = $2750 + $1900 = $4,650
Accumulated depreciation in year 3 = $4,650 + $1600 = $6,250
Accumulated depreciation in year 4 = $6,250 + $1750 = $8000
Book value in year 1 = $9000 - $2,750 = $6250
Book value in year 2 = $6250 - $1900 = $4,350
Book value in year 3 = $4,350 - $1600 = $2750
Book value in year 4 = $2750 - $1750 = $1000
Depreciation expense using the double declining method = Depreciation factor x cost of the asset
Depreciation factor = 2 x (1/useful life) = 2x (1/4 ) = 0.5
Depreciation expense in Year 1 = 0.5 x $9000 = $4500
Book value in year 1 = $9000 - $4500 = $4500
Depreciation expense in Year 2 = 0.5 x $4500 = $2250
Book value in year 2 = $4500 - $2250 = $2250
Depreciation expense in Year 3 = 0.5 x $2250 = $1125
Book value in year 3 = $2250 - $1125 = $1125
Depreciation expense in Year 4 = 0.5 x $1125 = $562.50
Book value in year 4 = $1125 - $562.50 = $562.50
Accumulated depreciation in year 1 = $4500
Accumulated depreciation in year 2 = $4500+ $2250 = $6,750
Accumulated depreciation in year 3 = $6,750 + $1125 = $7,875
Accumulated depreciation in year 4 = $7,875 + $562.50 = $8437.5
Services Marketing Differs from Product Marketing
Two national firms, the Prestige Hotel and Pro Fitness chains, strive to deliver quality service to their customers. To do so, they address the four core differences between services and goods. In the following scenario, you will be asked to categorize statements about the customer's experiences and the firm's marketing efforts by the core difference they represent.
Economies of developed countries like the United States have become increasingly dependent on services. For example, service industries like retail and information services account for about two-thirds of the U.S. gross domestic product (GDP) and the lion's share of U.S. jobs. The marketing of services differs from goods marketing because of the four fundamental ways in which services differ from goods: they are intangible, inseparable, variable, and perishable.
You will be shown eight statements describing customer experiences and marketing efforts. Read each statement and categorize the item according to the difference between goods and services that it represents by placing the letter of the item in the correct box in the table below.
Customer Experience Marketing Efforts
Intangibility
Inseparability
Preishability
Variability
a. Hotel Stay
b. Use guest pass
c. Hard to convey value
d. Uses Flexipass
e. Satisfaction guarantee?
f. Off-peak rates
g. Managing staff
h. Conflicting experiences
Answer:
Customer Experience :
Conflicting Experiences
Hotel stay
Managing staff
hard to convey value
Marketing Efforts :
Satisfaction guarantee
Use guest pass
Uses Flexipass
Off-peak rates
Explanation:
Marketing is an effort to make customer feel satisfied. The marketing efforts may include offering customers with special guest passes, extra services, satisfaction surveys and customer welcome. Customer experience is based on the management team. The customer experience is based on the comfort in stay and providing services to the customers according to their needs.
Consider the regression example from your textbook, which estimates the effect of beer taxes on fatality rates across the 48 contiguous U.S. states. If beer taxes were set nationally by the federal government rather than by the states, then A. it would not make sense to use state fixed effect. B. you can test state fixed effects using homoskedastic-only standard errors. C. the OLS estimator will be biased. D. you should not use time fixed effects since beer taxes are the same at a point in time across states.
Answer:
D. You should not use time fixed effects since beer taxes are the same at a point in time across states.
Explanation:
The beer taxes are set by the government of the U.S. The fatality rates are estimated and then regression equation is set to identify any relation between the beer taxes and fatality rates. The U.S. government should not use fixed time effects, the beer taxes are same in all different states of the U.S.
How to control quality?
Answer:
Explanation:
1. Set your quality standards.
In some industries, you may have to meet quality standards set by an outside body, such as an industry association, the local health and safety inspector, or a government regulatory agency. In others, there aren't any official quality standards, so you'll need to set your own.
Each department of your business will have different quality control standards. However, they must all be objectively measurable. For example, if you're developing quality control standards for your customer service team, “sounding friendly on the phone" is not a measurable standard. Measurable standards might include:
Answering all customer calls by the second ring
Responding to all customer service emails within four hours
Resolving customer service problems in five minutes or less
2. Decide which quality standards to focus on.
Of course, you want to ensure quality in all aspects of your operation. However, begin by focusing on the most important measures — those that have the biggest effect on your profits and your customer experience. This will enable you to get results quickly and also keeps you and your team from becoming overwhelmed.
For instance, if you own a restaurant, keeping the restrooms clean is definitely something to monitor in your quality control program—but not the most important thing. Getting orders out to customers quickly and accurately is a more important standard because it has a more direct effect on the quality of experience and customer satisfaction.
3. Create operational processes to deliver quality.
W. Edwards Deming, the founder of modern quality control, believed that well-designed processes lead to high-quality products and services. If you create good processes, continually measure the results of the processes, and work to consistently improve the process, your product or service will get better and better.
Starting with your critical operations, create step-by-step processes that include benchmarks. For instance, in a B2B company's accounting department, operational processes might require preparing and delivering invoices within 24 hours after a job is completed or a product is delivered. In a restaurant, operational processes might require servers to pick up food for delivery to the customer’s table within two minutes of it being prepared.
4. Review your results.
Most business software, from financial and accounting apps to customer relationship management or customer service tools, lets you customize the information you collect and use dashboards to view it at a glance. Review your data regularly to see how well your company is meeting its quality standards.
5. Get feedback.
Use measurable feedback from external sources, such as customer surveys, online ratings and reviews and net promoter scores (NPS), to get a fuller picture of product and service quality. Also, get regular feedback from employees. How well are the operational processes working to deliver quality? How could they be improved?
6. Make improvements.
Once you’re meeting your quality control standards, don't stop there. For example, if you own a residential cleaning service business and you can cut the time it takes your maids to clean a home by 25 percent, you’ll be able to handle 25 percent more business without hiring any additional employees. That will really boost your bottom line.
No matter how well your processes are running, quality control shows there's always room for improvement, and making small changes can pay off in big ways.
Suppose you are the money manager of a $4.08 million investment fund. The fund consists of four stocks with the following investments and betas: Stock Investment Beta A $ 320,000 1.50 B 540,000 (0.50) C 1,420,000 1.25 D 1,800,000 0.75 If the market's required rate of return is 13% and the risk-free rate is 4%, what is the fund's required rate of return
Answer:
r fund = 0.11356617647 or 11.356617647% rounded off to 11.36
Explanation:
The required rate of return on the fund can be calculated using the CAPM equation. The equation is as follows,
r fund = rRF + beta * (rM - rRF)
Where,
r fund is the required rate of return of the fundrRF is the risk free raterM is the return on marketTo calculate the required rate of return of the fund, we first need to calculate the fund beta. The beta on fund can be calculated using the formula for portfolio beta which is,
Portfolio Beta = wA * Beta of A + wB * Beta of B + ... + wN * Beta of N
Where,
w represents the weight of each stock in the portfolioPortfolio or fund beta = 320000/4080000 * 1.5 + 540000/4080000 * -0.5 + 1420000/4080000 * 1.25 + 1800000/4080000 * 0.75
Portfolio or fund beta = 0.81740196078 rounded off to 0.82
The required rate of return on fund will be,
r fund = 4% + 0.81740196078 * (13% - 4%)
r fund = 0.11356617647 or 11.356617647% rounded off to 11.36
Prepare the adjusting entry to record bad debts expense assuming uncollectibles are estimated to be (1) 3% of credit sales, (2) 1% of total sales and (3) 6% of year-end accounts receivable. Prepare the adjusting entry to record bad debts expense assuming uncollectibles are estimated to be (1) 3% of credit sales, (2) 1% of total sales and (3) 6% of year-end accounts receivable.
Answer:
1.
Date Account Title Debit Credit
Dec. 31 Bad debt expense $9,000
Allowance for doubtful accounts $9,000
Working
= 3% * 300,000
= $9,000
2.
Date Account Title Debit Credit
Dec. 31 Bad debt expense $12,000
Allowance for doubtful accounts $12,000
Working
= 1% * total debt
= 1% * (900,000 + 300,000)
= $12,000
3.
Date Account Title Debit Credit
Dec. 31 Bad debt expense $12,500
Allowance for doubtful accounts $12,500
Working
= 6% * Accounts receivable
= 6% * 125,000
= $7,500
As the Allowance account is in debit, it means that bad debt exceeded the allowance so this balance needs to be added to properly cater for bad debts.
= 7,500 + 5,000
= $12,500
Assume that Simple Co. had credit sales of $248,000 and cost of goods sold of $148,000 for the period. Simple uses the aging method and estimates that the appropriate ending balance in the Allowance for Doubtful Accounts is $2, 800. Before the end-of-period adjustment is made, the Allowance for Doubtful Accounts has a credit balance of $230. What amount of Bad Debt Expense would the company record as an end-of-period adjustment?
Answer: $2,570
Explanation:
Simple estimates that the appropriate ending balance in the Allowance for Doubtful Accounts is $2,800.
This account has a credit balance of $230.
The amount of Bad Debt expense is the amount that will take it to a balance of $2,800:
= 2,800 - 230
= $2,570
Community hospital of the west is experiencing changes occurring throughout the facility, many of the employees are concerned about how the change will affect their current position and workflow. Although the employees are aware that change is occurring in the facility, there has been little communication regarding the changes and the employees are feeling unsettled. Describe the steps the hospital needs to do in order to better support employees during the transitional phase of change. What are some consequences for the hospital if this type of support is not provided
Answer:
in order to support the employees during the transitional phase of change, the hospital could try helping the employees get used to the new changes by maybe adding facilities that they are used to or maybe arrange some colleagues that the employees are familiar with to work with them, so they can get used to the new things with some support by their side.
consequences the hospital May face if they don't support their employees to make them feel more comfortable in their workplace, many of their workers May quit and it would be hard to find new employees and it would be time-consuming to teach the new employees all over again.
another consequence is that if their employees are the ones that make a lot of people want to go to their Hospital community, then losing them may make the people that go to the hospital community to not want to return again and maybe leave a bad review, since the help support care and treatment probably isn't the same.
Chris is the manager of a graphic design firm, and he relies on a top-down strategic management approach to maintain tight control over the activities of his employees. The company has recently started to lose market share to its more innovative competitors, and Chris wants to encourage his employees to start contributing to the strategy formulation process to make the company more competitive. Which of the following steps should Chris take?
a. Take an extended vacation and see how the business naturally reorganizes itself in his absence.
b. Schedule indidvidual meetings with employees and demand that they come prepared with five ideas.
c. Allow eemployees to take whatever appreach they feel is appropriate when dealing with customers.
d. Desingate Friday afternooons as time for employees pursue outside interests loosely related to the business.
Answer:D
D)Designate Friday afternoons as time for employees to pursue outside interests loosely related to the business.
Explanation:
From the question we are informed about Chris who is the manager of a graphic design firm, and he relies on a top-down strategic management approach to maintain tight control over the activities of his employees. The company has recently started to lose market share to its more innovative competitors, and Chris wants to encourage his employees to start contributing to the strategy formulation process to make the company more competitive. In this case, the steps should Chris take is to Designate Friday afternoons as time for employees to pursue outside interests loosely related to the business. The top-down policy can be regarded as kind of autocratic leadership which is a management process whereby the business is been Control upper level of executives. Wide decision is been created by Senior project managers and it trickle down to other lower departments.