____________________ is a step in the incident management process where an incident that cannot be responded to by an incident screener is put in a queue of another support staff member.

Answers

Answer 1

Answer:

Incident assignment

Explanation:

Incident Management can be regarded as as a process use in IT Service Management (ITSM). It is a process that helps in stabilizing organization's services performance whenever there there is a defection or abnormal activities. One of the step in incident Management is Incident assignment, whereby an incident that cannot be attended to by a staff is aligned on the queue for another staff to respond to.

It should be noted that Incident assignment is a step in the incident management process where an incident that cannot be responded to by an incident screener is put in a queue of another support staff member.


Related Questions

Panner, Inc., owns 35 percent of Watkins and applies the equity method. During the current year, Panner buys inventory costing $86,800 and then sells it to Watkins for $124,000. At the end of the year, Watkins still holds only $21,800 of merchandise. What amount of gross profit must Panner defer in reporting this investment using the equity method

Answers

Answer: $2289

Explanation:

First, we have to calculate the gross percentage which would be:

= (Revenue - Cost of goods sold) Revenue

= ($124000 - $86800) / $$124000

= 30%

Therefore, the amount of gross profit must Panner defer in reporting this investment using the equity method would be:

= ($21800 × 30%) × 35%

= $21800 × 0.3 × 0.35

= $2289

Do you agree with the decision from below mention case?

While driving his employer’s vehicle to call on a customer, Mandel decides to stop at his bank—which is one block off his route—to make a personal deposit. Mandel then negligently runs into a parked vehicle owned by Kelly. In this situation, because Mandel’s detour from the employer’s business is not substantial, he is still acting within the scope of employment, and the employer is liable.

The result would be different, however, if Mandel had decided to pick up a few friends for cocktails in another city and in the process had negligently run into Kelly’s vehicle. In that situation, the departure from the employer’s business would be substantial, and the employer normally would not be liable to Kelly for damages. Mandel would be considered to have been on a "frolic" of his own.

Answers

Answer:

I do agree with the decision.

Explanation:

Luckily for all of us, employees are still human beings. As such, we are allowed certain privileges when using a company's car, e.g. we are allowed to go to a coffee shop to buy a cup of coffee or eat something while we are using the car. In this case, Mandel went to the bank, which was only 1 block away form his route, which is still under the normal scope of what an employee can do. He could argue that he wanted to check his bank account were he deposits his paycheck.

It is very different if Mandel does something irresponsible like going out with friends or drinking. In no way these actions can be related with his normal employment activities.

You will most likely be working with a small business during your internship. Please describe some of the unique challenges you think a small business faces and how you would contribute to that work environment.

Answers

Explanation:

Small companies may face challenges that hinder the ideal flow of business, such as the lack of staff training, communication failures, high tax burden, difficulty in accessing credit, etc., which contributes to the rapid bankruptcy of these companies, that cannot survive in the long term in the market and compete with the big companies.

As an intern at a large company, it is ideal to seek networking that creates interpersonal relationships that facilitate the exchange of information and even suggestions for new ideas for the business. It is also essential that the trainee be an example of dedication and responsibility with their tasks, reporting correctly and assisting in the company's communication processes, always seeking to bring innovative and creative ideas that contribute to the organizational goals and objectives.

Write down the characteristics which had the highest poverty rate in 2016?

Answers

Answer:

Follows are the solution to this question:

Explanation:

The poverty rate is the proportion of those whose income falls below the poverty line, as well as, the official poverty level of 2016 was 12.7% when half of the median family income for the overall population. Below are the highest poverty level features in 2016:

Desire to share exposure to food and clean water. Entry to living standards or jobs is little to no. Conflict. The unfairness. Wretched schooling. The shift in the atmosphere. Transportation deficit. The government's limited capacity.

Q1. While walking to the local electronics store, MusicLover ponders his desire for a high-end noise cancelling headset with soft leather earcups, and realizes that he would purchase it if it were priced at $150, or $180, or even $195, but not at $210. On arriving at the store, he finds that the product is priced at $170. He buys it! Based on this information, Which number is closest to MusicLover's reservation price or willingness-to-pay (WTP) for the headset

Answers

Answer: b. $200

Explanation:

A person's willingness-to-pay refers to the maximum price they would be want to pay for a good or service. For instance, if you refused to pay more than $25 for a jar of honey, your willingness-to-pay for the jar of honey is $25.

In this scenario, MusicLover will buy the headset if they are $195 but not if they are $210. His willingness to pay is therefore between $195 and $210. From the options, the only figure in that range is option B with $200.

Using the information below for Laurels Company; determine the manufacturing costs added during the current year:

Direct materials used $5,000
Direct labor 7,000
Total factory overhead 5,100
Beginning work in process 3,000
Ending work in process 4,000

a. $12,000.
b. $16,100.
c. $17,100.
d. $18,100.
e. $13,600.

Answers

Answer:

C. $17,100

Explanation:

The manufacturing cost for the year is computed as;

Manufacturing cost = (Direct materials + Direct labor + Total factory overheads) + Beginning work in process - Ending work in process

Direct materials

$5,000

Direct labor

$7,000

Total factory overheads.

$5,100

Direct manufacturing costs

$17,100

Add beginning work in process

$3,000

Less ending work in process

($4,000)

Total manufacturing costs

$16,100

The cost for direct labor is $30 per direct labor hour and the cost of the direct materials used by Job 603 is $1,400.How much manufacturing overhead would be allocated to Job 603 using the departmental overhead rates

Answers

Answer:

the total manufacturing overhead allocated is 610

Explanation:

The computation of the manufacturing overhead allocated is as follows;

= Assembly department + sandling department

= 50 × 11 + 15 × 4

= 550 + 60

= 610

Hence, the total manufacturing overhead allocated is 610

We simply applied the above formula so that the total manufacturing allocated to Job 603 could come

Give three examples of possible age-based conflicts in the workplace

Answers

Answer:
• Interdependence/Task-Based Conflicts
• Leadership Conflicts
• Work Style Conflicts

Hopes this helps!!

a local pet store, pais with pawa, donates a portion of every saleto pet rescues in its communitythis exhibits the company's​

Answers

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Question 9 of 10
April has joined a team with members from the sales, customer service, and
shipping and receiving departments. Which term best describes the team
April joined?
A. Problem-solving team
B. Self-managing team
C. Cross-functional team
ОО
D. Work team
SUBMIT

Answers

Answer:

Cross functional team

Explanation:

blah blah blah blah

otal asset turnover 2.6 Profit margin 6.6 % Equity multiplier 1.5 Payout ratio 25 % What is the sustainable growth rate?

Answers

Answer:Sustainable growth rate =0.19305=19.305%

Explanation:

Sustainable growth rate is calculated as

Return on equity X (1 - dividend payout ratio)

But

Return on equity = profit margin X total asset turnover X equity multiplier

= 6.6% X 2.6 X 1.5

= 0.2574 X 100

=25.74%

The dividend payout ratio is 25% or 0.25

Sustainable growth rate =25.74% X (1-0.25)

=0.2574 X 0.75

=0.19305 X 100

=19.305%

A person studying economics chooses to buy an economic textbook for their class, even though it means they cannot afford to buy a video game they want. This shows an understanding of

Answers

Answer:

d consequences and tradeoffs.

Explanation:

just took the test its d figured ill answer your question since you haven't been answered yet. good luck on your tests

Answer:

Explanation:D

"Consider a C corporation. The corporation earns $2.5 per share before taxes. After the corporation has paid its corresponding taxes, it will distribute 50% of its earnings to its shareholders as a dividend. The corporate tax rate is 30%, the tax rate on dividend income is 20%, and the personal income tax rate is set at 28%. What are the shareholders earnings from the corporation after all corresponding taxes are paid

Answers

Answer:

$0.70 per stock

Explanation:

before tax corporate income = $2.50 per stock

after tax corporate income = $2.50 x (1 - 30%) = $1.75 per stock

distributed dividends = $1.75 x 50% = $0.875 per stock

since the tax rate on dividends is 20%, then the after tax gain earned by stockholders is $0.875 x (1 - 20%) = $0.70 per stock

Some dividends are taxed as long term capital gains (like these), which decreases the tax rate paid by stockholders. If they were taxed at the normal income rate, the tax rate would have been 8% higher.

if the united states imposes an import quota on imported soybeans, how much will the united states produce domestically

Answers

Answer:

If the United States imposes an import quota, domestic production will rise, from what was produced at the world price (because the world price is the price the equilibrium price in the absence of tariffs), to the level of production determined by the domestic price.

Explanation:

This increase in production will only benefit domestic producers though, because they will now sell a higher quantity at a higher price, raising their incomes substantially.

Consumers, however, will be worse off, because before the tariff, they could buy the same amount of soybeans at the lower world price, but with the tariff, they are obliged to purchase the soybeans at the higher domestic price, lowering their available income for other goods and services.

Pat decides to leave her job as an engineer to start a her own business. She estimates that her costs in rent, inventory, supplies, total $150,000. She will also give up her $80,000 salary as an engineer to work in her business. How much is her implicit cost

Answers

Answer:

Pat

Her implicit cost is:

$80,000

Explanation:

Pat's implicit cost is one part of the opportunity cost that arises when she utilizes her resources, knowledge, and skills toward a project or business without any explicit compensation for the utilized resources.  She will be giving up $80,000 from all salary as an employed engineer to start her own business.  She does not necessarily need to make a monetary payment for her implicit cost, unlike her explicit cost of $150,000.

A company reported average total assets of $1,240,000 in Year 1 and $1,510,000 in Year 2. Its net operating cash flow was $102,920 in Year 1 and $138,920 in Year 2. (1) Calculate its cash flow on total assets ratio for both years. (2) Did its cash flow on total assets improve in Year 2 versus Year 1

Answers

Answer:

A. Year 1 8.3%

Year 2 9.2%

B. Yes

Explanation:

(1) Calculation for its cash flow on total assets ratio for both years

Using this formula

Cash flow on total assets ratio =Net operating cash flow/Average total assets

Let plug in the formula

Year 1 Cash flow on total assets ratio=$102,920/$1,240,000

Year 1 Cash flow on total assets ratio=8.3%

Year 2 Cash flow on total assets ratio= 138,920/1,510,000

Year 2 Cash flow on total assets ratio= 9.2%

(2) Based on the above calculation YES it's cash flow on total assets improve in Year 2 versus Year 1

Randall owns and operates a successful landscaping company. His net profit income in 2019 was $209,000. What is the amount of SE tax he must pay

Answers

Answer:

Randall

The amount of SE tax he must pay is:

$22,540.60

Explanation:

a) Data and Calculations:

Net profit income for 2019 = $209,000

Self-employment tax:

First $132,900 * 15.3% = $20,333.70

Excess of $76,100 ($209 - 132,900) * 2.9% = $2,206.90

Total SE tax = $22,540.60

b) The IRS states that Randall's self-employment (SE) tax 2019 rate is 15.3 percent on the first $132,900 of his net profit income plus 2.9 percent on the net income in excess of $76,100 ($209 - 132,900).  It has been ascertained that being self-employed can significantly lower the tax bill. The self-employed can claim specific benefits, allowances, and reliefs if they are business expenses. These business expenses may include various office costs, advertising and marketing, and travel costs.

Carl Lester has liquid assets of $3,400 and current liabilities of $1,800.(a) What is his current ratio

Answers

Answer:

A. Current ratio = 1.9

B. A current ratio of 1.9 will be totally viewed as less than desirable.

Explanation:

(a) Calculation for What is his current ratio

Using this formula

Current ratio= Liquid assets / Current liabilities

Let plug in the formula

Current ratio= $3,400 / $1,800

Current ratio = 1.9

(b) The comment that best describes his financial position is that A current ratio of 1.9 will be totally viewed as less than desirable.

The Cornelius Company has an ROE of 14.4 percent and a payout ratio of 30 percent. What is the company’s sustainable growth rate?

Answers

Answer:

11.21%

Explanation:

Calculation for What is the company’s sustainable growth rate

Sustainable growth rate=ROE*b/1-ROE*b

Let plug in the formula

Sustainable growth rate=14.4%*(100%-30%)/1-=14.4%*(100%-30%)

Sustainable growth rate=14.4%*70%/1-14.4%*70%

Sustainable growth rate=0.1008/0.8992

Sustainable growth rate=0.11209*100

Sustainable growth rate=11.21% approximately

Therefore the Sustainable growth rate will be 11.21%

What should be the minimum amount of years you allow your retirement
investments to grow?
a. 10 years
b. 20 years
c. 30 years
d. 40 years

Answers

Answer:

a. 10 years

Explanation:

Investing for retirement is a long-term project. The earlier a person starts to invest, the better for them as they will enjoy the benefits of compounding.

Ideally, saving for retirement should start the moment one gets employed. This gives them ample time to save and accumulate money for use in retirement. There is no upper limit as to how many years one should save for retirement. However, one needs to save for at least ten years to have sufficient funds for retirement.

which trends are reshaping
the business, microeconomic and
microeconomic environments and
Competitive arena?​

Answers

I think Identify the different engineering activities/steps in the engineering design process for each steps,summarize in 1–3 sentences what happens during the step?

Alpha and Beta are partners who share income in the ratio of 1:2 and have capital balances of $34,200 and $88,500, respectively, at the time they decide to terminate the partnership. After all noncash assets are sold and all liabilities are paid, there is a cash balance of $80,700. What amount of loss on realization should be allocated to Alpha

Answers

Answer:

Alpha and Beta

The amount of loss on realization that should be allocated to Alpha is:

$14,000.

Explanation:

a) Data and Calculations:

                                                Alpha    Beta         Total

Sharing ratio =                           1          :   2

Capital balances               $34,200   $88,500   $122,700

Cash balance =                                                     $80,700

Loss on realization = $42,000 ($122,700 - 80,700)

Loss sharing:

Alpha = $42,000 * 1/3 =  ($14,000)

Beta = $42,000 * 2/3 =                    ($28,000)

Cash refund                    $20,200   $60,500    ($80,700)

b) After sharing the loss (reduction in their capital balances against the available cash) in their profit and loss sharing ratios, their capital balances will be reduced by their respective amounts of loss.  Therefore, the cash each partner is entitled to will become equal to the cash available, as depicted above.

How do venture investors adjust for the belief that entrepreneurs tend to be overly optimistic in their sales forecast

Answers

Answer:

Explained below

Explanation:

Entrepreneurs usually get to be too optimistic in their sales and also cash flow forecasts.

Now, venture capitalists and other seasoned external investors know that the ability to forecast sales, and even cash flows, accurately, tend to be inversely related to the firms position in its life cycle.

Generally speaking, the more difficult it is to accurately forecast sales, the greater the riskiness of the venture. Due to that, the venture capitalists and other seasoned external investors normally adjust for this added difficulty by making sure the expected value of the entrepreneur's sales forecasts is adjusted downwards or by use of higher discount rates in order to value the cash flows of the venture.

Which statement is true about the purpose of a Work-In-Process constraint?

a. It identifies possible constraints for Solution completion.
b. It helps analyze, approve, and track Portfolio Epics and Enablers
c. It captures where all new "big" ideas come from
d. It encourages collaboration and enables flow

Answers

Answer:

a. It identifies possible constraints for Solution completion.

Explanation:

Work in process limits or constraints represent the fixed constraints that implemented on kanban boards that helps in removing the wastage from the processes

In the given statement, the first statement is true as it identifies the possible constraints in order to complete the solution

Therefore the same is to be relevant

Hence, all the other options are wrong

A businessman wants to buy a truck. The dealer offers to sell the truck for either $120,000 now, or six yearly payments of $25,000.What is the interest rate being offered by the dealer in percentage (rounded to the closest integer number)

Answers

Answer: 6.77%

Explanation:

Based on the information given in the question, the following can be deduced:

Initial amount (PV) = $120000

Annual payment (PMT) = $25000

Number of payment period (NPER) = 6

Annual rate = Rate(nper, pmt, -pv)

= Rate(6, 25000, -120000)

= 6.77%

Select the correct answer.
if you are friendly, outgoing, and love to travel, you might consider a career in what cluster?
A Arts and communication
B. Logistics and transportation
C Hospitality and tourism
D. Agriculture

Answers

B is the answer because logistics has to do with alot of transporting
C. Hospitable and outgoing travel. I think it works

Watson's Computer Company expects to produce 2,250 computers. Watson's Computer Company also expects to use 13,000 parts and have 20 setups.The allocation rate for materials handling will be

Answers

Answer:

$4.00

Explanation:

Calculation for what The allocation rate for materials handling will be

Using this formula

Materials handling allocation rate=Material Handling/Expected parts to use

Let plug in the formula

Materials handling allocation rate=$52,000/13,000 parts

Materials handling allocation rate=$4.00

Therefore The allocation rate for materials handling will be $4.00

List and briefly describe three popular forms of ownership used in the lodging industry that allow for rapid expansion.

Answers

Answer:

Three popular forms are; Franchising, Management Contracts & Vacation Ownership. They are explained below

Explanation:

Three popular forms are; Franchising, Management Contracts & Vacation Ownership.

1) Franchising: This is a well-known marketing strategy that's used for business expansion and it's simply an arrangement whereby one party named the "franchisor" will grant or license some of it's rights and authorities to another party named the "franchisee".

It works such that a contractual agreement would be in place between Franchisor and Franchisee. In this agreement, the Franchisor will authorize the franchisee to sell their goods, products & services and give them rights to use their brand name & trademark.

2) Management contracts: This is simply an arrangement whereby the operational control of an entire enterprise will be vested by contract in a separate enterprise that will perform the necessary managerial functions in exchange for a specific fee. Now, management contracts are not just about selling a method of doing things but also about actually doing them.

3) Vacation ownership: This is a term used to refer to owning a timeshare.

Now, the mode of operation is usually a deeded ownership where we purchase a fraction of our favorite resort. The fraction is usually sold in weekly increments but then is also converted into points that can be used all around the world.

. In the nation of Foxystan, a $1000 increase in consumer spending typically causes GDP to rise by $5000. The marginal propensity to save in Foxystan is equal to

Answers

Answer:

Explanation:pog

Based on the amount of consumer spending and the change in GDP, the Marginal propensity to Save is 0.20

First find the GDP multiplier:

= Change in GDP/ Change in spending

= 5,000 / 1,000

= 5

The multiplier is also calculated as:

Multiplier = 1 / Marginal propensity to save

5 = 1 /  MPS

MPS x 5 = 1

MPS = 1/5

= 0.2

In conclusion, the MPS is 0.2

Find out more on Marginal Propensity to Save at https://brainly.com/question/17930875.

Criblez Corporation has two divisions: Blue Division and Gold Division. The following report is for the most recent operating period:


Total company Blue Division Gold Division
Sales $431,000 $106,000 $325,000
Variable expenses 154,810 54,060 100,750
Contribution margin 276,190 51,940 224,250
Traceable fixed expenses 177,000 38,000 139,000
Segment margin 99,190 $13,940 $85,250
Net operating income $30,230

The Blue Division's break-even sales are closest to: _____

Answers

Answer:

The Blue Division's break-even sales are closest to  $276,212

Explanation:

Break even point is the level at which a firm makes neither profit nor loss.

Break-even sales (dollars) = Fixed Costs ÷ Contribution Margin

Where,

Contribution Margin = Contribution ÷ Sales

                                 = $276,190 ÷ $431,000

                                 = 0.64

Therefore,

Break-even sales (dollars) = $177,000 ÷ 0.64

                                            = $276,212

Other Questions
____ in a nonfiction texts is the authors attitude toward the subject How is the earthworm limited by being a skin breather? What type of philosopher was Plato?realisticidealisticindividualisticpessimistic Read the passages:Passage A Minerals, water, air, organic matter, and organisms make up the material we call soil. This material covers the Earth's surface and supports life. Without soil, plants would not grow, and animals would not survive.Even though speaking about soil seems simple enough, it is actually very complex. That is because soil comes in many different forms which are made of layers, called horizons. When you look at the horizons together, you get a soil profile. Each horizon has its own set of characteristics. Some soil characteristics are the amount of sand, the type of minerals, and the amount of decomposing leaves found in the soil. All of these characteristics will help determine what kind of plant life the soil can support.Passage B Healthy plants are plants that are able to take sunlight, water, and nutrients and turn them into food. Their roots absorb two of these ingredients from the soil around them. The ideal soil for growing is one that contains the right amount of water without being too wet. It also contains many nutrients.How do nutrients make it into the soil? The answer is actually quite complex. Nutrient-rich soil contains organic matter, which is broken-down plant and animal matter. As the plant and animal matter decays, or decomposes, it releases nutrients into the soil. Then, it is absorbed by living plants and turned into food. Therefore, the richer the nutrients in the soil, the healthier the plant.Based on the information in Passages A and B, how do the nutrients in the soil determine what kind of plant it can support? In order to get nutrients into the soil, plants and animals decompose, which means they are broken down and absorbed as food. Plants absorb the nutrients they need from the soil to make food, so the type of nutrients in the soil need to match the type of nutrients needed by the plant. Soil horizons share their nutrients so that plants and animals have enough food to survive, especially during the summer season. The minerals, water, and organic matter in the soil keep plants from growing large, so plants need to choose a spot that doesn't have any of those things. when did the black death begin Choose the graph of this equation. y = 2.5xBRAINLIST IF RIGHT!!!! LAST ONE I-I-I PROMISE > Here are four numbers.0.43 3/7 43.8% 7/16Write these numbers in order of size.start with the smallest number. Which of the following does the 14th Amendment NOT provide Question 5 options: a) citizenship by birth b) property rights are absolute c) protection from state governments d) equal protection of the law What is the orbital period of a moon orbits around a 1.0*10^26 kg planet that has a is the orbit radius of 2.48 x 10^7? If degree measures of the angles of A ABC are represented by 3x, x+10,and 6x, then A ABC must be... Can there be displacement of an object in the absence of any force acting on it? Think, Discuss it with your friends and teacher? HELP ILL MARK U AS BRaiNLIEST What is the answer to the following question: 5(4-2) + 1= A colleague at work learned that your company, an industrial supply company, has been offering kickbacks to purchasing officers to secure contracts. She asks you whether she should do anything. What step do you suggest she take 17. What causes evaporation?O Air that is unsaturated with water vapor comes into contact with the surface of the waterO Air that is cooler than the water comes into contact with the surface of the waterO Air that is warmer than water comes into contact with the surface of the waterO Air that is supersaturated with water vapor comes into contact with the surface of the water in Please please please help !!! How were Free People of Color treated in Louisiana's constitution of 1812? plz help me? i beg of you! PLZ HELPPPPPPWhy is conflict so important in a play?