lyft’s use of driver ratings helps to give passengers confidence in their knowledge of the drivers and to convey trust. this relates to which component of service quality?

Answers

Answer 1

Assurance to humans in terms of service delivery is very important. It tells if service delivered is acceptable or not. This relates to Assurance component of service quality.

In the various sector or the economy, there are various ways used to improve service quality. In the transportation sector, service quality is done through:

The encouragement of agent feedback.

The use of agents listen to calls.

The sending of post-contact surveys after every interaction. etc.

Conclusively, Service Assurance is the use of policies and processes by any firm to make sure that services rendered meet a pre-defined service quality level.

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Related Questions

Using at least two terms from the unit, summarize the United States’ connection to the history of bananas, as documented in this TED talk.

Answers

Answer:

There was a U.S corporation called El Pupo that specialized in trafficking bananas. Bananas reached America in the early 1500’s. By the end of the 1800’s, bananas were a big hit in the U.S. Because U.S fruit companies wanted to grow their own bananas, they bribed government officials into giving them access to various lands. Rainforests were cleared, plantations were built, and the business escalated from there. Explanation: For anybody who still needs it. I got a 10/10. Just switch the words around a bit and you should be good.

In May 2020, Whitney filed for divorce from her husband, Michael. Although they lived apart for the last six months of the year, their divorce is not yet finalized; they are still legally married. Whitney does not wish to file a joint 2020 return, and she has no qualifying child or qualifying relative. What filing status should Whitney use?

Answers

The filing status to be used by Whitney in 2020 is Married Filing Separately.

The filing status of an individual determines the tax return form an individual will use and includes 5 categories such as:

Single. Married filing jointly. Married filing separately. Head of household. Qualifying widow(er) with dependent child.

Married filing separately is used by married partners that choose to record their incomes and deductions on separate tax returns.

The Married Filing Separately helps one of the partner to own his/her tax liability separate from the spouse's tax liability.

Therefore, in conclusion, the filing status to be used by Whitney in 2020 is Married Filing Separately because the divorce is not yet finalized, thus, still legally married.

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be possible in the United States?

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Answer:

yes be possible in United to know at all and how to learning .

Explanation:

brainliest me pli

which term denotes the response of a cost to the change in business activity

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Explanation:

hhhjjhhhhghh leer jejeje gg ir sorry le eh la l

The terms is used to denote the response of a cost to the change in business activity is Cost behavior.

Cost behavior is used as a tool to show or indicate how a cost will alter or chang in total when there is a change in some activity.

There are three types of cost behavior. Cost Behavior Analysis is simply known as the study of how specific cost respond to changes in the level of business activity.

Conclusively, its knowledge will helps management plan operations and decide between alternative courses of action.

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What is a “work point”?

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Answer:

A work point is an independent entity whose location is defined in space.

Explanation:

Work points may be placed or projected onto part faces, linear edges, or onto an arc or circle. Work points can be constrained to the center points of arcs, circles, and ellipses.

True or False: Promotional activities are not included in budgeting with other business expenses.

Answers

Answer:

im sorry but i dont know the answer i would help you

The answer is false

why economic environment is important?

Answers

Answer:

The economic environment consists of external factors in a business market and the broader economy that can influence a business. You can divide the economic environment into the microeconomic environment, which affects business decision making - such as individual actions of firms and consumers - and the macroeconomic environment, which affects an entire economy and all of its participants. Many economic factors act as external constraints on your business, which means that you have little, if any, control over them. 

" i took it from my book, nvm "

Explanation:

brainliest plz

______ economic resources means limited goods and services.

Answers

Answer:

Scarce.

Explanation:

Answer:

Scarce

Explanation:

When we say scarce economic resource, as it's name implies it means limited available resources.

Suppose you are in your first year as a marriage and family counselor and find clients ask you questions about your professionalism and experience. What would be a suggested next step to demonstrate professionalism?

A. receive additional certification
B. give recommendations to clients
C. give resume to clients
D. put license on the wall

Answers

Answer:

c

Explanation:

this would show your clients that you are professinal

Answer:

yea the c one is the correct I know the answer but don't tell me I have copied ok bye...:)

what are some examples of fees that can be seen on a bank statement?

Answers

Many fees can be seen on a bank statement. Some of them include "Monthly Service Fees, Debit or ATM fees, etc."

Other types of fees that can be seen on the bank statement include the following:

Point of Sales fees (POS)

Annual fees

Check fees

Insufficient or Overdraft fees

Withdrawal fees

Stop payment fees

Over limit fees

Returned check fees

Third-party ATM fee, among others.

The purpose of a bank statement is to let the account owner knows what goes on in his accounts. It includes both the credit and debit fees.

Hence, in this case, it is concluded that several fees are recorded on the bank statements

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when is a supplier standards form required to be provided to the beneficiary

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A supplier standards form is required to be provided to the beneficiary when requested by the beneficiary on their authorized representative and upon the fist fill

A Medicare provider is known as a person, facility, or agency that Medicare will pay to give care to Medicare beneficiaries. A Medicare provider could be a home health agency, a hospital. etc.

The supplier standard forms is simply known to be a form of notification that must be given to Medicare part B beneficiary when it is requested as always, upon the first of the Medicare part B item for the patient.

Conclusively, without the use of authorized representative in place of beneficiary when needed, the supplier standard forms will not be issued.

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Delectable, Inc.'s unadjusted trial balance includes Accounts Receivable of $10,000; Allowance for Doubtful Accounts of $50 credit balance; and Sales Revenue of $100,000 (all on credit). Management estimates that 2% of credit sales will be uncollectible. Delectable's financial statements will show ______. (Check all that apply.)

Answers

Delectable's financial statements will show Allowance for Doubtful Accounts of $1,000 on balance sheet and Bad debts expense of $950 on Income statement

Here, we are to determine the records of bad debts expenses on Income statement and Allowance for doubtful accounts on Balance sheet.

Bad debts expense = Estimated bad debts - credit balance in allowance account

Bad debts expense = $1,000 - $50

Bad debts expense = $950

                            Journal Entry

General journal                                  Debit   Credit

Bad debts expense                            $950

Allowance for Doubtful accounts                   $950

(Bad debts expense recorded)

The allowance for doubtful account will be $1,000. ($950+$10) because the Allowance for Doubtful Accounts had $50 credit balance.

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.Un capital de$ 8.000.000 a un interés de 4% en 6 meses

.Un Capital de $20.000.000 a un interés del 7% en un año

.Un capital de $3.000.000 a un interés del 5% en 8 meses
Usted obtiene un préstamo de $5.000.000 para pagar en 6 meses con
un interés del 4% mensual. Cuanto debe cancelar al finalizar el plazo?
(Capital más intereses)

Answers

Answer:I don’t know

Explanation: I don’t know

Answer:

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Explanation:

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a debit balance in the allowance for uncollectible accounts before year-end adjustment indicates that the company wrote off more bad debts in the current year than it had estimated. true or false?

Answers

Answer:

Explanation:

The Allowance for Doubtful Accounts has a debit balance of $1,000 at the end of the year (before adjustment), and uncollectible accounts estimate based on.

a document certifying ownership of part of a corporation is a

Answers

Answer:

a document certifying ownership of part of a corporation is a stock certificate

Which of the following statements about the technical view of organizations is not true? It sees the firm as being infinitely malleable. It sees the organization as a social structure similar to a machine. It emphasizes group relationships, values and structures. It sees capital and labor as being easily substituted for one another. It focuses on how inputs are combined to create outputs when technology changes are introduced into a company.

Answers

The statement that can not be considered a true statement as regards technical view of organizations is A: It sees the firm as being infinitely malleable.

From a technical view, an organization can be regarded as formal, legal as well as social structure which involves the  processes of resources as inputs, so that output can be produced.

It focuses on the processes that are needed to be followed in order to utilize the inputs for the creation of outputs.

It involves the utilization of change in technology in acheiving the goals of the company.

Therefore, option A is correct.

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go grub’s customer complaints have increased because its drivers often get lost when attempting deliveries, which means that the deliveries arrived late. the drivers have resisted using gps systems, claiming they know their territories, but managers are now encouraging them to look for the best solution to the increased level of customer complaints. go grub is in the ________ stage of lewin’s change model.

Answers

Analyzing the information on the issue, it is clear that Go Grub is in the unfreezing stage of Lewin's change model, which corresponds to the first stage of change where persuasive preparation about the needs of change takes place.

To manage the changes that generate adherence to the use of GPS systems at Go Grub, it is necessary for managers to look for methods to demonstrate the advantages of the changes, such as:

Increased speed at work.Improved communication.Greater customer satisfaction.Cost reduction.

It is also important to train the employee to reduce insecurity and be honest about how the changes will make the job better, and then proceed with the changing and refreezing, according to Lewin's model.

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old Spanish-type houses in have huge high-pitched roo​

Answers

Sorry, what does this mean?

what is the question kind lad

the u.s. labor department said american workers set a record in august for taking what action?

Answers

The United States labor department said American workers set a record in August for "quitting their jobs."

The recent statistics released show that about 4.3 million Americans quit their jobs between December 2020 to August 2021.

The statistics show that the 4.3 million Americans that resigned from their jobs formed about 3 percent of the total work population.

According to the U.S Labor Department, this is a record figure in the U.S. labor-related issues.

Hence, in this case, it is concluded that many Americans are quitting their jobs willingly in recent times.

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If a small municipal government buys $5,000 worth of business supplies, spends $55,000 to hire an administrator, and spends $26,000 for a new automobile used by the administrator, this municipal government's contribution to GDP is: Group of answer choices $0. $55,000. $60,000. $86,000

Answers

Answer:

$86,000

Explanation:

Since the government is hiring a worker, not a private company, it counts towards GDP, as does buying supplies.

$55,000 + $26,000 + $5,000 = $86,000

advantage of running your own shop by yourself and disadvantage of running your own shop?​

Answers

Advantages & Disadvantages of Owning Your Own Shop
Advantage: Financial Rewards. ...
Advantage: Lifestyle Independence. ...
Advantage: Personal Satisfaction and Growth. ...
Disadvantage: Financial Risk. ...
Disadvantage: Stress and Health Issues. ...
Disadvantage: Time Commitment.

Answer:

Explanation:

The good is you could make money and get other things you need but the bad is that you need to buy the supplies for the shop. there

What is a market economy?what are some disadvantages of living in a market economy? Explain

Answers

Answer:

A market economy is an economic system in which the decisions regarding investment, production and distribution are guided by the price signals created by the forces of supply and demand.

Disadvantages:

A tendency for an inequitable distribution of wealth, poorer work conditions, and environmental degradation.Since profit maximization is the biggest motivation for firms, they may try to reduce their costs unethically. Unemployment and Inequality.

at what level of investment ownership is significant influence often presumed?

Answers

Significant influence is often presumed when an entity or individual holds more than 20% but less than 51% of the investment in another entity.

Significant influence enables the entity to make operating and financial decisions for the other entity. The entity may lack total control since the ownership is not above 50%, but the entity can significantly influence corporate decisions.

Some entities may exert significant influence with investment ownership that is less than 20%.

Under International Financial Reporting Standards, investors with significant influence account for their investments in the investee using the equity method.

Thus, significant influence is often presumed once an investor owns 20% or more of an investee.

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Sarah is preparing for the baptism of Chris. He bought five dressed chicken weighing 1 3/4, 2 1/8, 1 1/3,1 2/5, and 2 1/2 kilograms each, respectively.What is the total weight of the chicken?

Answers

The total weight of the chicken is 9[tex]\frac{5}{48}[/tex] kg.

The total weight of the chickens can be determined by adding the weights of the five chickens together.

Addition is a basic mathematical operation that is carried out by adding two or more numbers together.

Total weight = [tex]1\frac{3}{4} + 2\frac{1}{8} + 1\frac{1}{3} + 1\frac{2}{5} + 2\frac{1}{2}[/tex]

[tex]7\frac{720 + 120 + 320 + 384 + 480}{960}[/tex]

7 [tex]\frac{2020}{960}[/tex]

9[tex]\frac{5}{48}[/tex] kg

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To help food advertisers produce more effective advertising, the Food Marketing Institute did a study that asked respondents which of four reasons best explained why they wanted to eat more nutritiously: to lose weight, to prevent health problems later in life, to follow their doctor's advice, or to manage an existing medical condition. The answer to this question is an example of ________ research.

Answers

Considering the situation described above, the answer to this question is an example of quantitative research.

This is because quantitative research is a type of research that seeks to measure and interpret numerical data.

It is carried out by gathering, assessing, and decoding numerical data. These data can be responses from people, which are then ranked based on number of respondents on each response.

Thus, in this case, the options that ranked highest in number would be the option the researcher would pick.

Hence, in this case, it is concluded that the correct answer to the question is Quantitative Research.

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donovan company projects sales for the year 2019 to be $32,000,000. for the past 5 years, donovan’s gross profit margin has averaged 45%. what amount should donovan company project for gross profit for 2019?

Answers

Answer:

$17,600,000 I took this test and this is it!

kathleen is considering expanding her dress shop. if interest rates rise she is:

Answers

Answer:

likely to expand?

Explanation:

Kathleen is considering expanding her dress shop. If interest rates rise she is Less likely to expand

What is  interest rates

Higher interest rates can make it more expensive to borrow money. If Kathleen decides to borrow money or use credit to grow her dress shop, she might have to pay more money back because of the higher interest rates on those loans. This might make borrowing money more costly and might affect her choice to grow her business.

When interest rates go up, how people spend their money can change. When interest rates go up, it costs more for people to borrow money. This can mean people may spend less money on optional things like clothes, which could impact Kathleen's sales and income.

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Item
Item
Muhammad is considering investing some of his hard-earned cash by opening a certificate of deposit.
Muhammad is disappointed to learn that If he invests
$500, he will likely only earn an additional
$9 a year from today. So, he decides to invest his funds somewhere that will generate more income for
him. Which of the following did Muhammad find unsatisfactory about the certificate of deposit? (1 point)
Item
Item
Item
O The risk of the investment was too high.
O The return on his investment was too low.
The liquidity of the investment was too high.
The liquidity of the investment was too low.

Answers

What Muhammad found unsatisfactory about the Certificate of deposit is that the return on the investment was too low.

Basically, a certificate of deposit is under a Short term investment instrument which yields low interest value for investors.

The Short term investment yields on investment are low because it is for short period of time and involves lesser risks. Other instruments under Short term investment includes Money market etc.

Therefore, the option C is correct because the Certificate of deposit was seen as unsatisfactory by Muhammad because the return on the investment was too low.

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Answer:

here are all the answers to this quick check

Explanation:

1. an individual purchases stock with the intent to sell it later at a higher price

2. The return on his investment was too low.

3. higher returns and higher liquidity than other investments

4. Elena could purchase multiple assets from multiple sources.

5. She might miss a better investment opportunity because real estate is not particularly liquid.

I just took it and got 5/5 hope this helps :)

the principles of scientific management was written by

Answers

Answer:

Frederick Winslow Taylor

The principles of scientific management were written by Frederick Winslow Taylor.

Who wrote The principles of scientific management?

In 1909, Taylor published "The principles of scientific management." on this, he proposed that by using optimizing and simplifying jobs, productivity could boom. He also superior the idea that people and managers needed to cooperate with each other.

Human performance engineer Frederick Taylor changed into one of the first human beings to look at management and has been called the father of scientific management. He performed time-movement studies to research the most efficient manner of doing a job after which trained employees in one's procedures.

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A bond's coupon payment is:______.
a. interest that is paid by the bond issuer when a bond matures a variable interest.
b. amount that is paid to bondholders based on the federal funds rate.
c. a coupon that can be used by bondholders to receive discounts on goods produced by the corporation issuing the bonds.
d. a fixed amount of interest that is paid annually or semiannually by the issuer to its bondholders.

Answers

D.

What is a coupon payment on a bond?

-A coupon or coupon payment is the annual interest rate paid on a bond

hope it's correct

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