Having a good understanding of the product and company is important for providing excellent customer service.
What are the importance in service?Customers that receive excellent service are more likely to return and spend more money with you in the long run. That's wonderful news for your financial situation. 50% of customers boost their spending with a brand after having a satisfying experience there.The key to excellent customer service is empathy. The greatest approach to convey to your consumers that you appreciate their business, care about their difficulties, and take their worries seriously is to listen to them when they call. Customer interactions can be made memorable by fostering empathy among support workers.Understanding and being able to detect other people's emotions is called empathy. It basically involves placing yourself in the client's emotional situation. The most crucial customer service talent, according to many, is empathy.To learn more about service refers to:
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Which of the following assigns a value to the hourlyWage member of employee[2]?
A) employee[2]->hourlyWage = 50.00;
B) employee2.hourlyWage = 7.50;
C) hourlyWage[2].employee = 29.75
D) employee[2].hourlyWage = 100.00;
E) None of these
Employee[2].hourly Wage = 100.00 is the correct value in this case.
Hence, Option D is correct
First, calculate the total number of hours worked by multiplying the number of weeks in a year by 52. Divide this figure by the annual salary. For example, if an employee earns $50,000 per year and works 40 hours per week, his or her hourly rate is $50,000/2,080 (40 x 52) = $24.04.The hourly rate. noun [C] WORKPLACE, HUMAN RESOURCES. the sum of money charged, paid, or earned for each hour worked: Rather than paying for the products that the advisers sell you, you pay a fixed or hourly rate for their time. Salaries are fixed payments that are usually calculated on an annual basis. Hourly pay is based on an agreed-upon hourly rate.To know more about hourly rate here
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two shares are priced according to the CAPM. Share A has an expected return of 6.5% and a beta of 0.8. Share B has an expected return of 8.75% and a beta of 1.25. What is the risk free rate of interest and the expected return on the market
The risk-free rate of interest is 6.5% and the expected return on the market is 8.75%.
The risk-free rate is the rate of return given by a risk-free investment. Every financial asset involves some element of risk, no matter how minor, hence the risk-free rate is a purely theoretical term. In reality, it is regarded as the interest rate on short-term government debt. The expected return is the profit or loss that an investor forecasts on an investment with a known historical rate of return. It is calculated by multiplying several possibilities by their probability of occurrence and then adding the results. The expected return is often based on previous data and so cannot be guaranteed in the future; yet, it frequently establishes acceptable expectations. As a result, the expected return may be viewed as a long-term weighted average of previous returns.
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Who is the group of people MOST likely to purchase a company's products?
O A.marketing mix
О в.target market
O C.primary audience
O D. advertising audience
Option B is correct.A target/goal market is a crew of customers with shared demographics who have been recognized as the most likely buyers of a company's product or service.
Why is goal market important?Having the right target market helps you decide where to find practicable purchasers who are looking for what you have to offer. If you have a target market, you know where to concentrate your advertising and marketing efforts and what to provide that is compelling and properly received.
For example, a children's toy may additionally have boys a while 9–11 as the target market and the boys' mother and father as the target audience. It may additionally also be defined as the consumer segment most likely to be influenced through an advertising campaign. The target market is also awesome from the buyer persona.
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An unrestricted frugality generally refers to a country that doesn't trade or engage in other fiscal exchanges with any other country.
That means no significance comes into the country, and no exports leave it. It has no trading exertion outside the country's borders. In unrestricted frugality, consumers are needed to consume domestic products without anticipating the import of goods from foreign countries.
Open frugality has several advantages. Consumers can pierce colorful foreign goods and services that are unapproachable in domestic request. Directors get some raw accouterments and capital goods unapproachable in the domestic request. Investors can also diversify their investments in transnational fiscal exchanges.
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What is the definition of economics as described in this text under economic factors ?
The study of how wealth is created and distributed is defined as Economics.
How to study in economics?Economics is the study of scarcity and how it affects how resources are used, how commodities and services are produced, how production and welfare increase over time, and a wide range of other complicated concerns that are extremely important to society. To understand individual markets, the overall economy, and governmental policies, one must have a thorough understanding of supply and demand, perfect and imperfect competition, taxation, international trade, price controls, monetary policy, exchange rates, interest rates, unemployment, and inflation, among many other topics. People who study economics are better able to comprehend their surroundings.
Complete question :
What is the definition of economics as described in this text under economic factors?
a. Exchange of money for goods and services
b. The exchange of wealth through the selling of services
c. The study of how people exchange goods and services
d. The study of how wealth is created and distributed
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Assume the following data for Cable Corporation and Multi-Media Inc.
Cable Corporation:
Net income- $35,800
Sales- 346,000
Total assets- 449,000
Total debt- 201,000
Stockholders equity- 248,000
Multi- Media Inc.
Net Income- $128,000
Sales- 2,700,000
Total assets- 929,000
Total debt- 523,000
Stockholders equity- 406,000
-------------------------------------------------------------------------------------------------------------------
A) Question: Compute return on stockholders equity for both firms.
B) Compute the following additional ratios for both firms.
a. Net income/sales
b. Net income/total
c. Sales/total assets
d. Debt/total assets
Cable Corporation has a net income of $35,800, sales of $346,000, total assets of $449,000, total debt of $201,000 and stockholders equity of $248,000.
Multi-Media Inc. has a net income of $128,000, sales of $2,700,000, total assets of $929,000, total debt of $523,000 and stockholders equity of $406,000.
What is net income?Sales are computed as sales less the cost of goods sold, selling, general and administrative costs, operating costs, depreciation, interest, taxes, and other costs.Net income (NI), often known as net earnings, is the difference between these two figures.Investors might use this figure to gauge the extent to which an organization's revenue outpaces its costs. It can be observed that Multi-Media Inc. has a higher net income and sales compared to Cable Corporation, indicating that it is a larger and more profitable company. Multi-Media Inc. also has higher total assets and debt, but lower stockholder's equity compared to Cable Corporation.It can also be observed that Multi-Media Inc has a higher leverage ratio, which is a measure of a company's financial leverage calculated as total liabilities divided by total assets.To learn more about net income from the given link
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Identify some of the ways businesses will adapt to a minimum wage in the long run.
Correct Answer(s)
reduce work hours
use machinery instead of workers
move their business to countries not bound by minimum wage law
Incorrect Answer(s)
offer better customer service to make up for the higher labor costs
There are three methods in which employers might respond to paying greater wages: by raising pricing, accepting lower profits, or offsetting.
What effects will a rise in the minimum wage have on businesses?Costlier products: An increase in the minimum wage raises your overhead expenses, which could lead to a higher price point being passed on to customers. This might eventually result in higher living expenses and more increases to the minimum wage.
What are the minimum wage's advantages and disadvantages?Entry-level jobs, training, and lifetime earnings are all affected by minimum wages. A minimum wage is frequently suggested by policymakers as a way to increase earnings and pull people out of poverty. However, increases in certain young employees' wages due to
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What are the 3 market structures?
The 3 main structures of the market are perfect competition, monopolistic competition, and oligopoly.
In perfect competition, there are a large number of firms competing in the same market. These firms produce homogenous goods, meaning that the products are all the same. Prices are determined by the market and there are no barriers to entry or exit structures.
In monopolistic competition, there are a large number of firms selling differentiated products. This means that each firm has something unique to offer, allowing them to gain an edge over their competitors. Prices in this market structure are determined by the demand and supply for the products. There are also barriers to entry and exit.
Finally, in an oligopoly, there are only a few firms in the market. These firms have control over the prices and production of their products, since they are the only ones offering them. Entry and exit is also difficult due to the few players in the market.
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What are examples of short medium and long-term goals for savings?
Examples of short, medium, and long-term savings goals include saving for a vacation, buying a house, and contributing to a retirement fund.
Short-term goals involve saving for a purchase or event in the near future, such as a vacation or new furniture. Medium-term goals involve saving up for a larger purchase such as a car, a down payment for a house, or a wedding.
Long-term goals involve saving for retirement, college education, or large purchases that may take years to reach. It is important to set realistic goals and create a plan for saving. Setting up a budget can help you determine how much you can save each month for each of your goals.
Once you have a budget in place, you can decide which goals you want to prioritize in order to reach them faster. You can also set up automated transfers to move money into savings accounts each month to help you reach your goals.
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retailers use __________ to get customers into their stores.
Retailers use mass media advertising to attract customers to their stores. Mass media advertising is advertising placed in mass media markets to reach a large number of potential consumers.
These ads tend to be expensive due to the sheer volume of impressions they deliver and require great care in designing campaigns for maximum impact.We handle your advertising needs in-house. Companies that don't want to do so can use advertising companies that specialize in mass media marketing. Most mass media also have an advertising department that handles requests from clients interested in placing advertisements.
Mass media advertising is advertising placed in mass media markets to reach a large number of potential consumers. These ads tend to be expensive due to the sheer volume of impressions they deliver and require great care in designing campaigns for maximum impact. We handle your advertising needs in-house.
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based on your current knowledge and work experience, which strategic training and development initiatives do you think that all companies should support regardless of economic conditions
Regardless of the situation of the economy, a firm must keep its attention on its goals by promoting employees within the organization and providing them with ongoing training.
How would you define organization?An organisation is a group of individuals who work together, such as a business, neighbourhood association, nonprofit, or union. A person, a group, a business, or the act of establishing or developing anything can all be referred to as a "organization."
Which three categories do organizations fall under?Corporations, partnerships, and sole proprietorships are the three primary types of business entities in the US. In today's session, the benefits and drawbacks of each organizational model will be discussed using the low-cost chocolate industry as a case study.
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Would you describe the Classic Watch Company
as being product-oriented or market-orientated?
Explain your answer.
Answer:
The Classic Watch Company is likely market-oriented. This means that the company is focused on understanding its customers’ needs and wants and designing products that meet those needs. The company takes into account the preferences of the market and adjusts its products to meet the demands of the market. The company is not just focused on creating a product and expecting the market to buy it; instead, it is actively seeking out customer feedback and using it to make informed decisions about the products and services it offers.
Dividend yield is the percent of cash dividends paid to common shareholders relative to the: a. Amount of cash. b. Investors' purchase price of the stock. c. Earnings per share. d. Amount of retained earnings.
e. Common stock's market value.
Definition: Dividend yield is the monetary ratio that measures the quantum of cash dividends paid out to shareholders relative to the market cost per share.
It is computed by means of dividing the dividend per share with the aid of the market fee per share and multiplying the result by 100.
What is dividend yield a percentage of?The dividend yield is a financial ratio that tells you the percentage of a company's share rate that it can pay out in dividends every year. For example, if a organization has a $20 share charge and will pay a dividend of $1 per year, its dividend yield would be 5%.
What Is percent yield simple definition?The simple definition of percentage yield is the genuine yield divided by means of the theoretical yield times a hundred (to convert to a percentage). Percent yield =actual yieldtheoretical yield×100% The theoretical yield is the most quantity of product a reaction should produce
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Machine X has an initial cost of $12,000 and annual maintenance of $700 per year. It has a useful life of four years and no salvage value at the end of that time. Machine Y costs $22,000 initially and has no maintenance costs during the first year. Maintenance is $200 at the end of the second year and increases by $200 per year thereafter. Machine Y has a useful life of eight years and an anticipated salvage value of $5,000 at the end of its useful life. If the MARR is 6%, what is the approximate Net Present Worth (NPW) of machine X
The approximate Net Present Value of the Machine X for the above conditions will be -$14,425.5.
The computation of the NPV, or the Net Present Value of the Machine X will be done with the help of the provided information and using them into the generalized formula. The methods have been shown below.
NPV of Machine X = Opening Cost + Annual Costs (Principal/Annuity, interest, period)
NPV of Machine X = -12000 - 700(p/a,6%,4)
NPV of Machine X= -12000 – 2425.5
NPV of Machine X = -14,425.5
Therefore, the Net Present Value, or the NPV, of Machine X is -$14,425.5.
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Shampoo and conditioner are complementary goods. What happens to the price and quantity of conditioner if the price of shampoo decreases
The complementary products are shampoo and conditioner. if the cost of shampoo falls. Following that, both the cost and availability of conditioner decline.
When the cost of one complementary products rises, the supply of the other rises as well. A reduction in the cost of one complementary good leads to a reduction in the supply of the other. if the cost of the complementing good goes up. However, if the supplementary good's price is comparable to that of the primary good, demand may rise, which would cause the supply curve to shift to the right. Consider a television and television stand as an illustration to help explain. This is so that each distinct ingredient, feature, and function of shampoo and conditioner may be used to create each product.
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What is one way that technology can improve the distribution of goods workers can take Internet classes to gain new skills?
To learn new skills, employees might enroll in online courses. Automation makes it easier and more affordable to produce items. Workers for factories can be hired anywhere in the world.
A person who completes particular responsibilities for a company in exchange for regular payment is called an employee. a person who accepts a job as a paid employee from another or from a company, firm, etc. also known as personnel. An employer is a person, business, or other entity that hires workers and compensates them for their labor. Employees are those who are paid to perform labor. Employers provide workers a job. A person who has consented to be employed under the terms of an employment contract is said to be an employee. Your employment status will play a role in determining what obligations and rights you have at work.
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Which of the following would probably not be found in the accounting system of a service provider?
A) Cost ledger
B) Finished jobs ledger
C) Deferred revenue account
D) Job cost sheets
The correct answer to the given question about not be found in the accounting system of a service provider is option B) Finished jobs ledger.
The Job Ledger report includes subtotals by phase and job along with a list of all transactions that have been linked to a job. If desired, you can additionally include the time allotted to jobs in payroll. Ledger General The two categories of General Ledger are Nominal Ledger and Private Ledger. The nominal ledger contains data on costs, earnings, depreciation, insurance, etc. Additionally, Private Ledger provides private information such as capitals, wages, and salaries. You maintain the records for your company using an accounting system. You would enter transactions such as invoices, money spent from the company's bank account, supplier bills, and money you personally spent on business expenses into your accounting system.
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What is market economy in one word?
In one word, a market economy is an economy driven by supply and demand.
A market economy is an economic system characterized by the decentralized allocation of resources through the price mechanism, whereby the decisions of individuals interacting in markets determine the prices of goods and services.
A market economy is an economic system based on the free market, where individuals and businesses make their own economic decisions about production, distribution, and consumption of goods and services. In other words, it is an economic system where decisions are driven by supply and demand.
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Carol files a suit against Duffy in a state trial court and loses. Carol
a. can plead her case before a small claims court.
b. cannot take her case any higher in the court system.
c. can insist that the United States Supreme Court hear her case.
d. can plead her case before an appellate court.
Option D is correct. Carol files a suit against Duffy in a state trial court and loses. Carol can plead her case before an appellate court.
After losing a case in a state trial court, a party has the option to appeal the decision to a higher court, known as an appellate court. An appellate court reviews the lower court's decision to ensure that the law was correctly applied and that there were no errors in the legal proceedings. The appellate court can uphold the lower court's decision, overturn it, or send the case back to the lower court for further proceedings.
A party cannot insist that the United States Supreme Court hear their case, as the Supreme Court has discretion in deciding which cases it will hear. Additionally, Carol cannot take her case to small claims court because small claims court is only for cases involving small dollar amounts, and it's not a higher court.
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What principle did the Supreme Court use to overturn Fulton's monopoly on a New York steamboat operation
States are not permitted to impede Congress' ability to regulate commerce through legislative action.
What Does Business Monopoly Mean?A monopoly is a scenario when there is only one seller operating in the market. The monopolistic condition is viewed as the utter antithesis of perfect competition in conventional economic theory. The monopolist will encounter the downward-sloping demand curve of the sector.
When one corporation and its product dominate an entire industry, there is little to no competition, and consumers are forced to buy the specific products or service from the one company it is called as Monopoly of that company over the Market.
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How does a free enterprise system work?
A free enterprise system works by allowing businesses to compete freely in the marketplace and to operate without government interference.
What are the core principles of free enterprise?The core principles of free enterprise include:
1. Private Property Rights: Individuals and organizations should have the right to own, use, and dispose of their private property without interference from the government.
2. Freedom of Choice: Individuals and organizations should be free to make their own economic decisions and enter into voluntary economic exchanges with others.
3. Competition: The free market should be allowed to operate with minimal government interference or regulation, allowing businesses to compete freely in an open market.
4. Profit Motive: Businesses should be allowed to make a profit when they create products or services that are in demand by consumers.
5. Self-Interest: Individuals and organizations should be free to pursue their own economic interests.
6. Limited Government Intervention: The government should only intervene in the economy when absolutely necessary, such as to protect the public from fraud, protect the environment, or ensure fairness in the marketplace.
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Which of the following techniques is NOT a technique for dealing with a bottleneck?
A. Schedule throughput to match the capacity of the bottleneck.
B.Have cross-trained employees available to keep the constraint at full operation.
C. Develop alternate routings.
D. Increase the capacity of the constraint.
E. All are techniques for dealing with bottlenecks.
D. Increase the capacity of the constraint is not a technique for dealing with a bottleneck.
When dealing with a bottleneck, it is important to remember that increasing the capacity of the constraint is not necessarily the best solution.
There are other, more effective techniques to help manage bottlenecks and optimize a system’s performance, such as re-balancing workloads, reorganizing processes, and utilizing automation.
The right solution will depend on the specific bottleneck and the system dynamics, but it is important to consider all of the options before committing to a strategy.
One way to address a bottleneck in your business is to increase the capacity of the constraint.
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Agent Mary forgot to complete a sales contract rider. This resulted in a $300 loss for her client. Agent Mary's actions can be described as
A sales contract rider was incomplete because of Agent Mary. Her client suffered a $300 loss as a result of this. Agent Mary behaved in a negligent manner.
What word best sums up agency?An agency is a legal arrangement whereby one person, the principal, appoints another person, the agent, to act on their behalf and gives them the authority to carry out any legal actions that the principal may carry out on their own.
What obligations do agents have under the Indian Contract Act?An "agent" is a person who is hired to perform any task for another or to speak on another person's behalf. The term "principal" refers to the person for whom the act is performed or who is so represented.
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otal estimated variable Manufacturing Overhead / Total estimated amount of the allocation base is the calculation to compute the ________.
To get the variable manufacturing overhead rate, add up the whole expected amount of the allocation basis.
What formula is used to determine the variable manufacturing overhead rate?Divide the total manufacturing overhead by the number of units produced to determine how much it costs to produce one item. When 10,000 pieces are manufactured, the total manufacturing overhead of $50,000 is $5.
What factors go into calculating the variable overhead rate variance?The difference between the actual number of hours of direct labor used and the standard number of hours of direct labor allowed (as budgeted) is multiplied by the standard variable overhead rate to determine the variable overhead efficiency variance.
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With bonds issued at discounts or premia, what account is debited/credited to balance the difference between the interest expense and the cash payment of the coupon
The unamortized reduction on outstanding bonds will have a credit balance that increases the outstanding bonds' carrying quantum( or the book value).
The unamortized reduction on bonds outstanding will have a disbenefit balance, and that decreases the carrying quantum( or book value) of the bonds outstanding. Premium bonds trade above par value, while reduction bonds trade below it. Reduction bonds can be unsafe, but the lower the price, the more advanced the eventuality for earnings. Premium bonds can deliver advanced returns with lower threats, but they can be problematic if they come callable.
When bonds are issued at a reduction, the outstanding bond account is credited for the proceeds from the issue. However, that rate should be considered to be the effective rate, If a long-term note outstanding has a stated interest rate. Amortization of bond decoration reduces the balance in outstanding bonds.
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In addition to the importance of finance for marketing, accounting, and management careers, finance is also now considered a _____ discipline, especially at the graduate level.
In addition to the importance of finance for marketing, accounting, and management careers, finance is also now considered a "STEM" discipline, especially at the graduate level.
Three interconnected areas make up finance: money and credit markets, which deal with financial institutions and the securities markets; investments, which concentrate on the choices made by both retail and institutional investors; and financial management, which deals with choices made within the company regarding the acquisition and use of funds.Jobs in retail bank management, commercial lending, securities analysis, securities brokerage, commercial credit, consumer credit, and corporate financial management are all available in the field of finance. A CD-ROM titled "Discovering Your Finance Career" is available in the department office and contains comprehensive information about these and other career options in finance.
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Your firm has a risk-free investment opportunity where it can invest $160,000 today and receive $170,000 in one year. For what level of interest rates is this project attractive
The level of interest rate is this project attractive is 10.90%
We use the formula:
A=P(1+r/100)^n
where
A=future value
P=present value
r=rate of interest
n=time period.
Hence
173000=156000(1+r/100)^1
Hence
(173000/156000)=1+r/100
Hence
1+r/100=1.10897
Hence r=(1.10897-1)×100
=10.90%(Approx).
Hazard-free go-back is the theoretical go-back attributed to funding that gives a guaranteed go-back with zero risks. The chance-unfastened fee of go back represents the hobby on an investor's money that would be predicted from a virtually danger-unfastened investment over a special time frame.
The threat-unfastened charge determines the return an investor can assume over a particular period from an investment. The fee of a chance-unfastened charge is calculated with the aid of subtracting the current inflation fee from the whole yield of the treasury bond matching the investment period.
The hazard-free rate is typically taken into consideration to same to the hobby paid on a 3-month government Treasury bill, generally the safest funding an investor could make. The hazard-loose rate is a theoretical quantity considering technically all investments convey a few forms of risk, as defined here.
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When a check is given and there is insufficient funds in the account the check will?
Non-sufficient funds (NSF), or insufficient funds, is the status of a checking account that does not have enough money to cover all transactions.
What happens when a check has insufficient funds?Non-sufficient funds are when you write a check but there aren't enough money in your account when it is presented (NSF). When a check is returned for non-sufficient funds (NSF), the payee who placed the check receives it back at their bank.
The term "bounced check" refers to a cheque that cannot be cashed because there are insufficient funds (NSF) in the account. These checks, also referred to be rubber checks, are returned by banks instead of being honoured, and the check writers are assessed NSF fines.
Your bank can impose an overdraft or nonsufficient funds fee if you wrote a check that bounced. Additionally, if your check bounced, the business you were trying to pay can charge you a late fee.
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Is the United States a command economy?
No, the United States does not have a command economy. The US is a market economy, in which the prices of goods and services are determined by the forces of supply and demand.
What is command economy?A command economy is an economic system in which the government makes all economic decisions, including what to produce, how much to produce, and how to distribute goods and services. Such decisions are typically made by a central authority, such as a government or a single political party, and are intended to ensure economic stability and growth. Command economies are usually associated with socialist, communist, and totalitarian governments, but are also present in some authoritarian states. The main feature of a command economy is the lack of competition, since the government controls all economic activities.
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Quick Co. acquired the following assets from a liquidating competitor for a $200,000 lump-sum purchase price:
Assets for which the fair value option has been chosen; loans held-for-sale; policy loans... Lending policy normally focuses on the acquisition of credit.
What do you meant by liquidating competitor?
Liquidate refers to the process of selling assets or property to generate cash or cash equivalents. The process of ending a firm and dispersing its assets to claimants is referred to as "liquidation."
Liquidate is derived from the Latin verb liquidare, which also means "to melt" or "to clarify." Since liquidate refers to assets, a recipe can instruct you to liquefy the butter rather than liquidate it. To liquidate means to conclude a business successfully and pay off debts by selling stocks or other assets in order to generate cash.
Asset liquidation refers to the process of turning non-liquid assets into liquid ones through open market sales. Assets can be liquidated willingly by a person or business, or they can be made to do so through the bankruptcy process.
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