Following Professional Telephone and Voice Mail Etiquette Despite the heavy reliance on e-mail, in certain situations calling may be the most efficient channel of communication, whether mobile or on your office line. Be sure to understand professional expectations for telephone, cell phone, and voice mail etiquette. Identify the telephone etiquette that will make your telephone calls productive.
a. End the call politely.
b. Avoid telephone tag.
c. Leave complete voice mail messages.
d. Be professional and courteous.
e. Be brisk when rushed.

Answer:

a. End the call politely.

b. Avoid telephone tag.

c. Leave complete voice mail messages.

d. Be professional and courteous.

Explanation:

In professional connections, it is extremely necessary to adopt a posture that corresponds to the values ​​of the organization to whom you represent. So it is essential that the person who is going to carry out the communication be polite, ethical and courteous. When calling a customer, for example, there needs to be an adequate presentation of his name, the name of the person he wants to talk to and the name of the company that is calling, but it is necessary to avoid a phone tag that makes the call longer, it is I need to be objective to retain attention, and if necessary to leave voicemail messages, these need to be complete and with identification so that the customer can return.

Sandra hired Jeff to work as a tax driver for Sandra. Jeff had a long criminal record for violent assaults, including three instances of vehicular homicide. However, Sandra was not aware of this and she does not check employee's criminal records. After a long hot summer day of city driving, Ben, another driver, cut Jeff off and slightly dented Jeff's cab. Jeff became enraged. He pulled Ben out of his car and hit him with a brick that was lying on the side of the road. Ben suffered serious and permanent injuries and wants to sue. Who is liable in this situation: Group of answer choices Both Jeff and Sandra because of the employer's direct liability for wrongful hiring Neither since Ben was the instigator Only Jeff as Sandra was unaware of Jeff's criminal history Only Sandra because of vicarious liability

what is mean, meadian, mode ?

Which of the following statements regarding employer reporting of pension trust funds is not correct? Group of answer choices Contributions by the governmental funds are recorded as expenditures in the General Fund. The net pension liabilities of proprietary fund employees are reported in the proprietary fund-basis statements. The net pension liability is reported in the government-wide financial statements. The net pension liability is reported in the governmental fund financial statements. Re-watch Continue Play 17:49 19:44 Question 1, Answered Question 2, Answered Question 3, Answered Question 4, Unanswered Question 5, Unanswered Volume Playback Speed 1x 1x Media Quality Full Screen Playback Speed Play Volume Media Quality Full Screen Details Quiz Results

Concord Company gathered the following reconciling information in preparing its July bank reconciliation:
Cash balance per books, 7/31 $21300
Deposits in transit 1100
Notes receivable and interest collected by bank 4340
Bank charge for check printing 80
Outstanding checks 7800
NSF check 730
The adjusted cash balance per books on July 31 is:____.
a. $25930.
b. $18130.
c. $17030.
d. $24830.

A company had sales revenue of $900,000 for the year. In addition, the following information is available related to the cost of the units sold: Total purchase cost $ 480,000 Freight charges 10,000 Purchase discounts 25,000 Purchase returns 50,000 Operating expenses 200,000 For what amount would the company report gross profit

Market researchers often report disposable income. This is your income after tax deductions. Your gross income is $4,000 per month. Your federal tax is 10%, state tax is 7%, city tax is 3%, and you pay 7% to social security. What is your monthly disposable income?
A) $2,000
B) $2,920
C) $3,092
D) $4,022

rationing a product by coupons when recipients are allowed to sell them will cause
​

do you really think reseller partners will help out to uplift the factors of macro environment?

(TYPE 6) Given that beginning inventory level is 660 units, total forecasted demand over the next 12 months is 18,000 units, and desired ending inventory level at the end of the 12th month is 900 units, what is the cost of production per month if a level strategy is used and per unit cost of production is $22

8. The company just paid an annual dividend of $1.42 a share last month. Today, the company announced that future dividends will be increasing by 1.3 percent annually. If you require a return of 14.6 percent, how much are you willing to pay to purchase one share of this stock today

In June of this year, Dr. and Mrs. Bret Spencer traveled to Denver to attend a three-day conference sponsored by the American Society of Implant Dentistry. Bret, a self-employed practicing oral surgeon, participated in scheduled technical sessions dealing with the latest developments in surgical procedures. On two days, Mrs. Spencer attended group meetings where various aspects of family tax planning were discussed. On the other day, she went sightseeing. Mrs. Spencer does not work for her husband, but she prepares their tax returns and handles the family investments. Expenses incurred in connection with the conference are summarized below.Airfare (two tickets) $2,600Lodging (single and double occupancy are the same rate—$225 each day) 675Meals ($370 x 3 days)* 1110Conference registration fee (includes $120 for Family Tax Planning sessions) 580Car rental 305*Split equally between Dr. and Mrs. Spencer. If an amount is zero, enter "0". If required, round your interim calculations to nearest dollar.How much, if any, of these expenses can the Spencers deduct?Mrs. Spencer's activities do not constitute a trade or business. Therefore, she can deduct $fill in the blank 2 of her expenses.Bret's deductible expenses are:Airfare (one ticket) $Lodging $Meals $ Less: 50% limit $ Registration fee $Car rental $Total $

What is the main reason why a boycott might not be successful?
A. Many consumers won't stay away from a company that offers the
lowest prices.
B. The news media often refuses to cover boycotts for fear of driving
away advertisers.
C. Companies will only change their ways if their sales and profits
are affected
D. The company is able to spend more money lobbying the
government

On December 31, 2021, Coolwear Inc. had balances in Accounts Receivable and Allowance for Uncollectible Accounts of $47,500 and $2,000, respectively. During 2022, Coolwear wrote off $650 in accounts receivable and determined that there should be an allowance for uncollectible accounts of $4,300 at December 31, 2022. Bad debt expense for 2022 would be:

a monopolist makes self cleaning jackets. at a price of $100 each it can sell 20 jackets. At a price of $98 each it can sell 21 jackets. When charging $98 per jacket total venue is

Fenway Electronics produces video games in three market categories: commercial, home, and miniature. Fenway has traditionally allocated overhead costs to the three products using the companywide allocation base of direct labor hours. The company recently implemented an ABC system when it installed computer-controlled assembly stations that rendered the traditional costing system ineffective. In implementing the ABC system, the company identified the following activity cost pools and cost drivers:
Total Pooled
Category Cost Types of Costs Cost Driver
Unit $360,000 Indirect labor wages, supplies, factory utilities,
machine maintenance Machine hours
Batch 194,400 Materials handling, inventory storage, labor for
setups,packaging, labeling and shipping, Number of
scheduling production
orders
Product 105,600 Research and development Time spent
by research
department
Facility 300,000 Rent, general utilities, maintenance, facility
depreciation, admin. salaries Square
footage
Additional data for each of the product lines follow:
Commercial Home Miniature Total
Direct materials cost $25.00 /unit $15.00 /unit $12.00 /unit —
Direct labor cost $10.00 /hour $8.00 /hour $9.00 /hour —
Number of labor hours 6,000 12,000 2,000 20,000
Number of machine
hours 10,000 45,000 25,000 80,000
Number of production
orders 200 2,000 800 3,000
Research and
development time 10% 20% 70% 100%
Number of units 15,000 45,000 14,000 74,000
Square footage 20,000 50,000 30,000 100,000
Required:
1. Determine the total cost and cost per unit for each product line, assuming that overhead costs are allocated to each product line using direct labor hours as a companywide allocation base. Also determine the combined cost of all three product lines.
3. Determine the total cost and cost per unit for each product line, assuming that an ABC system is used to allocate overhead costs. Determine the combined cost of all three product lines.

Carmelita Inc., has the following information available:
Costs from Beginning Inventory Costs from Current Period Direct materials $2,000 $22,252 Conversion costs 6,200 150,536
At the beginning of the period, there were 500 units in process that were 60% complete as to conversion costs and 100% complete as to direct materials costs. During the period, 4,500 units were started and completed. Ending inventory contained 340 units that were 30% complete as to conversion costs and 100% complete as to materials costs. The company uses the FIFO process cost method.
The cost of completing a unit during the current period was:______.
a. $34.88
b. $36.19
c. $35.95
d. $35.89

From the list below, which items are classified as a materials activity:

a. Raw materials used
b. Raw materials beginning inventory
c. Raw materials purchases
d. Work in process beginning inventory
e. Goods manufactured
f. Direct labor used
g. Factor overhead used

Steeler Towel Company estimates its overhead to be $203,000. It expects to have 58,000 direct labor hours costing $1,015,000 in labor and utilizing 14,500 machine hours. Calculate the predetermined overhead rate using: Round your answers to two decimal places. A. Direct labor hours $fill in the blank 1 per direct labor hour B. Direct labor dollars $fill in the blank 2 per direct labor dollar C. Machine hours $fill in the blank 3 per machine hour

Beginning inventory, purchases, and sales for Item Zeta9 are as follows: Oct. 1 Inventory 200 units at $30 7 Sale 160 units 15 Purchase 180 units at $33 24 Sale 150 units Assuming a perpetual inventory system and using the first-in, first-out (FIFO) method, determine (a) the cost of goods sold on October 24 and (b) the inventory on October 31. a. Cost of goods sold on October 24 $fill in the blank 1 b. Inventory on October 31 $fill in the blank 2

Albert and his family sell beverages outside the stadium during local football matches. Local football matches take place every day because they are the main form of entertainment in the town. Albert knows that demand for beverages will depend on whom the local team is playing against. Albert has a large amount of beverages stored at home, and whatever does not get sold one day, will be stored for the next day. Based on the expected demand, Albert determines how many coolers will be needed for that day and rents the appropriate number of coolers from a local supplier (the only local supplier of coolers in town). The local supplier of coolers is an avid football fan and therefore opens the store only for a few hours early in the morning before the game. Once Albert has rented the coolers, the store closes until the next day. Which of the following statements are correct about Albert's business?A. For Georgina's business, the number of beverages is always a variable factor and the number of coolers is always a fixed factor. B. Before deciding how many coolers to rent, as long as the supply store is still open, Georgina is facing a long- run decision. C. Once Georgina has rented the coolers and the supplier has closed the store, Georgina is facing a long-run decision. D. Specifically for this problem, the long run could be described as roughly 24 hours. E. The long run is never less than 1 year.

The difference between production possibilities frontiers that are bowed out and those that are linear is that a. bowed out production possibilities frontiers illustrate tradeoffs where linear production possibilities frontiers do not. b. bowed out production possibilities frontiers show increasing opportunity cost where linear ones show constant opportunity cost. c. bowed out production possibilities frontiers are the result of perfectly shiftable resources where linear production possibilities frontiers are not. d. linear production possibilities frontiers illustrate real world conditions more than bowed out production possibilities frontiers.

Assume Caterpillar, Inc. (CAT) reports investments in affiliated companies, consisting mainly of its 50% ownership of Shin Caterpillar Mitsubishi, Ltd. Caterpillar reports those investments on its balance sheet at $576 million, and provides the following footnote in its 10-K report.

Investments in unconsolidated affiliated companies Our investments in affiliated companies accounted for by the equity method consist primarily of a 50% interest in Shin Caterpillar Mitsubishi Ltd. (SCM) located in Japan. Combined financial information of the unconsolidated affiliated companies accounted for by the equity method (generally on a three-month lag, e.g., SCM results reflect the periods ending September 30) was as follows:

Years Ended December 31 (Millions of Dollars) 2011 2010 2009
Results of operations:
Sales $4,007 $4,420 $4,140
Cost of sales 3,210 3,526 3,257
Gross profit $797 $894 $883
Profit $157 $187 $161
Caterpillar's profit $73 $81 $73

Sales from SCM to Caterpillar of approximately $1.67 billion, $1.81 billion and $1.73 billion in 2011, 2010 and 2009 respectively, are included in the affiliated company sales. In addition, SCM purchased $268 million, $273 million and $282 million of products from Caterpillar in 2011, 2010 and 2009, respectively.


December 31 (Millions of Dollars) 2011 2010 2009
Financial position:
Assets
Current assets $2,062 $1,807 $1,714
Property, plant and equipment-net 1,286 1,119 1,120
Other assets 173 176 194
3,521 3,102 3,028
Liabilities
Current liabilities 1,546 1,394 1,348
Long-term debt due after one year 269 309 318
Other liabilities 393 145 188
2,208 1,848 1,854
Ownership $1,313 $1,254 $1,174

Ceterpillar's investment in unconsolidated affiliated
companies, December 31 (millions of dollars) 2011 2010 2009
Investment in equity method companies $576 $542 $540
Plus: Investment in cost method companies 16 20 25
Investment in unconsolidated affiliated companies $592 $562 $565

Required:
What assets and liabilities of unconsolidated affiliates are included on CAT's balance sheet as a result of the equity method of accounting for those investments?

Year Physical Capital Labor Force Physical Capital per Worker Labor Hours Output Labor Productivity (Looms) (Workers) (Looms) (Hours) (Garments) (Garments per hour of labor) 2027 160 40 - 1,800 14,400 - 2028 180 60 - 3,900 23,400 - Hint: Productivity is defined as the amount of goods and services a worker can produce per hour. In this problem, measure productivity as the quantity of goods per hour of labor. What is the physical capital (looms) per worker in 2027

Listed here are 20 control plans discussed in the chapter. On the blank line to the left of each control plan, insert a P (preventive), D (detective), or C (corrective) to classify that control most accurately. If you think that more than one code could apply to a particular plan, insert all appropriate codes and briefly explain your answer.Code Control Plan _________1. Library controls _________2. Program change controls _________3. Fire and water alarms_________4. Fire and water insurance _________5. Install batteries to provide backup for temporary loss in power _________6. Backup and recovery procedures _________7. Service level agreements _________8. IT steering committee 9. Security officer _________10. Operations run manuals _________11. Rotation of duties and forced vacations _________12. Fidelity bonding _________13. Personnel management (supervision) _________14. Personnel termination procedures _________15. Segregation of duties _________16. Strategic IT plan _________17. Disaster recovery planning _________18. Restrict entry to the computer facility through the use of employee badges, guest sign- in, and locks on computer room doors _________19. Access control software _________20. Personnel development controls

Nagel Equipment has a beta of 0.88 and an expected dividend growth rate of 4.00% per year. The T-bill rate is 4.00%, and the T-bond rate is 5.25%. The annual return on the stock market during the past 4 years was 10.25%. Investors expect the average annual future return on the market to be 14.75%. Using the SML, what is the firm's required rate of return

For each of the following items, indicate by using the appropriate code letter, how the item should be reported in the statement of cash flows, using the direct method.
Potential Matches:
1 : Declaration and payment of a cash dividend.
2 : Decrease in accounts receivable during a period.
3 : Conversion of bonds payable into common stock.
4 : Purchase of land for cash.
5 : Decrease in merchandise inventory during a period.
6 : Decrease in accounts payable during a period.
7 : Issuance of preferred stock for cash.
8 : Sale of equipment for cash at book value.
: Added in determining cash receipts from customers
: Added in determining cash payments to suppliers
: Deducted in determining cash payments to suppliers
: Cash outflow-investing activity
: Cash inflow-investing activity
: Cash outflow-financing activity
: Cash inflow-financing activity
: Significant non-cash investing and financing activity

Your first staff meeting will be on Thursday. What message do you plan to send your team? Select an option from below.

a. I don't think Peter has been the problem here. It seems as if you all need more direction and an authoritative leader.
b. I'll provide that leadership for you.
c. I know things have been difficult, but we’re going to work together to turn things around.
d. I’m new here, so I’m depending on all of you, who know your jobs better than I do, to make the best decisions for the good of the company.

Penelope worked for several years at an art gallery after graduating college. She had always imagined she would own her own studio one day, where she could showcase her own works as well as provide private art lessons and classes. She had saved money toward this goal but had little experience running any type of business.Based on Penelope's situation, which of the following is a disadvantage to her becoming a sole proprietor?A. Penelope may have difficulty managing all aspects of a small business alone.
B. Penelope is worried about who will be responsible for making final business decisions.
C. Penelope has few contacts she could use to obtain startup funding.
D. Penelope lacks significant expertise and experience in the art field.

The Jones Company has a very limited return policy for its products, and a customer can only return an item with a store receipt. The Jones Company has established this return policy without any customer satisfaction research. While the Jones Company thinks its policy is fair, many customers do not. A service-providing firm like the Jones Company that does little or no customer satisfaction research is most likely to experience a gap between _______.

Calculate Tim's marginal revenue and marginal cost for the first seven frying pans he produces, and plot them on the following graph. Use the blue points (circle symbol) to plot marginal revenue and the orange points (square symbol) to plot marginal cost at each quantity.